Home Health Branch Administrative Coordinator

humana; Ocala (FL); On-site; USD 39,000 - 49,000; Full time

Benefits offered by this job

Medical benefits

401(k)

Paid time off

Life insurance

Job summary

Humana, CenterWell Home Health in Florida is seeking an administrative assistant with experience in health care. Responsibilities include preparing patient packets, processing orders, and managing documents and communications with physicians and staff.

The role supports billing workflows, handles mail and calls, and requires adherence to HIPAA and company policies. A high school diploma and at least two years in health care (one in home health) are expected.

Qualifications

• Must understand the issues related to the delivery of home health and hospice services and be able to problem solve effectively.
• Must possess knowledge of Medicare guidelines governing home health and hospice agencies.
• Must have exceptional customer service skills and be able to communicate well with referral sources, patients, family members, and agency employees.
• Must be organized, detail-oriented, and possess effective communication skills both orally and in writing.
• The ability to communicate with a diversity of individuals is required.

Responsibilities

• Prepare patient assessment packets, including admission, recertification, and post hospital packets.
• Process signed and unsigned orders and 485s.
• Follow up on the Order Tracking Report weekly and per procedure; reprocess unsigned orders as tasks appear.
• Date stamp and scan documents within 24 hours of receipt.
• Fax discharge/transfer summaries and episode details to physicians as needed.
• Manage mail, phone system, and office supplies.
• Handle accounts payable routing to appropriate departments.
• Adhere to HIPAA/Privacy and Compliance programs.

Skills

Customer service

Medicare knowledge

Organization

Communication

Education

High school diploma

Tools

Computers

Job description

Humana, CenterWell Home Health in Florida is seeking an administrative assistant with experience in health care. Responsibilities include preparing patient packets, processing orders, and managing documents and communications with physicians and staff.

The role supports billing workflows, handles mail and calls, and requires adherence to HIPAA and company policies. A high school diploma and at least two years in health care (one in home health) are expected.