HOME HARDLINES/ORDER CLERK

Kroger Co.; Issaquah (WA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Healthcare coverage

Paid time off

Tuition reimbursement

Employee discounts

Career growth opportunities

Job summary

Kroger Co. in Issaquah, WA is seeking a Stocking and Customer Service Associate to maintain displays, stock shelves, process freight, and deliver friendly service. You will follow planograms, sign policies, and CAO items while upholding safety and company values.

The role requires lift truck certification and the ability to work weekends or flexible shifts; this is an on-site position with growth opportunities and comprehensive benefits.

Qualifications

• High school diploma or GED plus six months of company experience with retail knowledge.
• Ability to pass drug test and work in a fast-paced environment.
• Willingness to work weekends, graveyard shifts occasionally, and overtime as needed.
• Ability to organize tasks and use CAO/MAGIC/Handheld tools.
• Lift truck certification/license is preferred.
• Familiarity with company policies, procedures and planograms.

Responsibilities

• Maintain and stock check stand ends, power panels, clips/swing displays and gift cards.
• Deliver and encourage excellent customer service to shoppers.
• Verify CAO orders and coordinate with CAO for impulse items minimums.
• Maintain compliance with signing, planograms, and pricing integrity.
• Receive freight, perform inventory control, and conduct stock counts.
• Maintain On Hands accuracy for replenishment items and CAO SKUs.
• Ensure promotions are set to standard and help with ticketing.
• Respond to verbal customer comments or complaints and follow safety policies.

Skills

Customer service

Teamwork

Communication

Attention to detail

Safety compliance

Lift truck operation

Education

High school diploma or GED

Tools

CAO

MAGIC

Handheld

Job description

Maintain the check stand ends, power panel (wing), outrigger, crossover merchandise, clip/swing (strip) displays, and gift card displays for the location and provide customer service. Role model and demonstrate the Company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

• Deliver and encourage other associates to deliver excellent customer service
• Order merchandise and maintain/stock all clips/swing (strips), power panels and check stand ends, crossovers and gift cards per schematic
• Verify Computer Assisted Ordering (CAO) orders are complete
• Coordinate with HBA and GRO Order Clerk to establish Minimums in Computer Assisted Ordering (CAO) for Impulse Items
• Comply with stockroom maintenance standards
• Order and maintain displays for cross-over merchandise
• Order off-shelf merchandise
• Maintain compliance with divisional signing, recovery, shrink control guidelines, merchandising standards, ticketing standards, planograms, and composites
• Receive and process freight
• Perform inventory control functions
• Verify promotions are set to standard
• Conduct stock counts
• Maintain accurate On Hands for Replenishment and Computer Assisted Ordering (CAO) items
• Verify accuracy in pricing integrity
• Comply with corporate policies
• Promote and follow Company initiatives
• Maintain awareness of overstock/understock conditions to maintain ordering system integrity
• Respond to verbal customer comments/complaints
• Maintain compliance of Electronic Article Surveillance (EAS) standards
• Verify all planograms are completed on time
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Qualifications

Minimum

• High school diploma or general education degree (GED) plus a minimum of six months company experience and one-two years related retail experience; or combination of relevant education and experience.
• Minimum 18 years of age
• Ability to pass drug test
• Ability to work in a fast-paced environment
• Ability to work weekends/graveyard shifts on an occasional basis, early shifts, and overtime as needed
• Maintain confidentiality
• Ability to organize/prioritize tasks/projects
• Ability to perform applications in MAGIC and Handheld
• Proficient with current Company email
• Familiarity with industry/technical terms/processes
• Ability to work within set time frames/fixed deadlines
• Lift truck certification/license
• Knowledge company policies, procedures, and organizational structure
• Proficiency with Computer Assisted Ordering (CAO)

Job Info

• Job Identification 250469
• Job Category Store Operations
• Posting Date 11/09/2026, 12:34 AM
• Locations 6100 E Lake Sammamish Pkwy SE, Issaquah, WA, 98029, US

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching.
• Valuable associate discounts on purchases, including food, travel, technology and so much more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

From one tiny Cincinnati grocery store more than a century ago, we’ve grown into what today is the nation’s largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America’s grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you.