HOME HARDLINES/LEAD CLERK

Kroger Mountain View Foods; Battle Ground (WA); On-site; USD 30,000 - 45,000; Full time

Job summary

Join a leading company as a Home Hardlines/Lead Clerk, where you'll create outstanding customer experiences and support department operations. This role emphasizes effective communication, safety, and teamwork while meeting sales goals. Opportunities for career growth and various benefits are available.

Benefits

Healthcare

Paid time off

Employee discounts

Tuition reimbursement

Career growth opportunities

Qualifications

• Must be 18 or older.
• Knowledge of basic math: counting, addition, and subtraction.

Responsibilities

• Create an environment that enables customers to feel welcome.
• Maintain awareness of inventory/stocking conditions.
• Ensure compliance with safety procedures.

Skills

Effective communication skills

Ability to handle stressful situations

Education

High school diploma or equivalent

Job description

Join to apply for the HOME HARDLINES/LEAD CLERK role at Kroger Mountain View Foods.

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Support the day-to-day functions of the department operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

• Adhere to all local, state, and federal health and civil codes.
• Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Understand the store's layout and be able to locate products.
• Inform and educate department associates about current, upcoming, and special in-store promotions, especially promotions that affect the department.
• Stay current with present, future, seasonal, and special ads.
• Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
• Observe scheduled shift operating hours.
• Demonstrate creative merchandising.
• Condition all products in assigned sections according to company policy.
• Understand and perform cashier functions.
• Ensure that all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents.
• Report all safety risks, or issues, and illegal activity, including: robbery, theft, or fraud.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Qualifications

Minimum

• Effective communication skills
• Knowledge of basic math: counting, addition, and subtraction
• Ability to handle stressful situations
• Must be able to meet the minimum physical demands of the position
• Must be 18 or older

Desired

• Retail experience
• High school diploma or equivalent
• Second language: speaking, reading, and/or writing

About Us: Based in Portland, Oregon, Fred Meyer merged with The Kroger Company in 1998. Today, we serve customers in over 120 stores across Oregon, Washington, Idaho, and Alaska. We are committed to diversity, community service, and creating an inclusive environment. We offer a variety of benefits including healthcare, paid time off, employee discounts, tuition reimbursement, and career growth opportunities.