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Fred Meyer; Spokane Valley (WA); On-site; USD 30,000 - 40,000; Part time

Job summary

An established industry player is seeking a Customer Service Associate to enhance customer experiences through exceptional service. In this role, you will create a welcoming environment, assist customers with their needs, and ensure product freshness. With a commitment to diversity and inclusion, this position offers opportunities for growth and extensive training. Join a team that values respect, honesty, and integrity while providing comprehensive benefits to support your well-being. If you have a passion for customer service and teamwork, this role is perfect for you.

Benefits

Comprehensive healthcare benefits

Paid time off

Holiday and sick pay

Tuition reimbursement

Associate discounts

Financial coaching

Free counseling

Qualifications

• Ability to handle stressful situations.
• Effective communication skills are essential.

Responsibilities

• Promote trust and respect among associates.
• Assist customers with questions and suggest products.
• Maintain product freshness and manage inventory.

Skills

Effective communication skills

Basic math skills

Ability to handle stressful situations

Job description

Customer Service Associate - Fred Meyer

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals, and monitor all quality assurance standards. Embrace the Customer 1st strategy and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Based in Portland, Oregon, Fred Meyer merged with The Kroger Company in 1998. Today, we serve customers in over 120 stores across Oregon, Washington, Idaho, and Alaska.

As part of the Kroger family, we are committed to bringing diverse teams together with a passion for food and people, with the purpose to Feed the Human Spirit. We innovate continuously to create memorable experiences for our customers, communities, and colleagues, with food at the core.

We value our people and aim to provide the ingredients for your success at work and in life. Whether seeking a part-time role or a new career, we invite you to join our Fred Meyer family.

What you'll receive from us:

• Comprehensive benefits supporting your physical, emotional, and financial well-being, including healthcare, paid time off, and holiday and sick pay.
• Supportive resources such as free counseling and financial coaching.
• Associate discounts on various products and services.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth through extensive training and diverse career pathways.

Minimum Requirements:

• Ability to handle stressful situations
• Effective communication skills
• Basic math skills: counting, addition, and subtraction

Preferred Qualifications:

• Retail experience
• Second language skills (speaking, reading, or writing)

Responsibilities:

• Promote trust and respect among associates and create a welcoming environment for customers.
• Gain knowledge of products and assist customers with questions and suggestions.
• Offer product samples and inform customers of specials.
• Recommend products to meet customer needs.
• Ensure product freshness by reviewing 'sell by' dates.
• Label, stock, and manage inventory.
• Report discrepancies and safety concerns to management.
• Maintain a positive attitude and stay current with store promotions.
• Follow safety procedures and report unsafe conditions or incidents.
• Perform equipment inspections and notify management of repairs.
• Report accidents, safety risks, or illegal activities.
• Perform essential job functions with or without accommodations.