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Kroger Mountain View Foods; Spokane Valley (WA); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a forward-thinking company that values customer experience and exceptional service. This role focuses on creating a welcoming environment for customers while supporting the department manager in achieving sales and profit goals. Embrace a culture of respect, honesty, and integrity as you assist customers with product inquiries and maintain a safe shopping experience. With a commitment to diversity and inclusion, this position offers growth opportunities and comprehensive benefits to support your well-being. Become part of a team dedicated to feeding the human spirit and making a positive impact in the community.

Benefits

Healthcare Coverage

Flexible Scheduling

Emotional Support

Financial Support

Associate Discounts

Tuition Reimbursement

Growth Opportunities

Qualifications

• Ability to handle stressful situations effectively.
• Knowledge of basic math: counting, addition, and subtraction.
• Ability to communicate in a second language.

Responsibilities

• Create a welcoming environment for customers and assist with inquiries.
• Maintain knowledge of products and promote sales.
• Ensure safety and compliance with store procedures.

Skills

Customer Service

Basic Math

Stress Management

Bilingual Skills

Job description

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Role model and demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

1. Promote trust and respect among associates.
2. Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
3. Gain and maintain knowledge of products sold within the department and respond to questions and make suggestions about products.
4. Offer product samples to help customers discover new items or products they inquire about.
5. Inform customers of Drug GM and Home specials.
6. Recommend Drug GM and Home items to customers to ensure they get the products they want and need.
7. Review “sell by” dates and take appropriate action.
8. Label, stock, and inventory department merchandise.
9. Report product ordering/shipping discrepancies to the department manager.
10. Display a positive attitude.
11. Stay current with present, future, seasonal, and special ads.
12. Reinforce safety programs by complying with safety procedures and identifying unsafe conditions, notifying store management.
13. Practice preventive maintenance by inspecting equipment and notifying appropriate personnel of repairs.
14. Notify management of customer or employee accidents.
15. Report safety risks, issues, and illegal activities, including robbery, theft, or fraud.
16. Must be able to perform the essential functions of this position with or without reasonable accommodation.

Qualifications

Minimum

• Ability to handle stressful situations.
• Knowledge of basic math: counting, addition, and subtraction.
• Second language: speaking, reading, and/or writing.

Job Info

• Job Identification: 122640
• Job Category: Store Operations
• Posting Date: 05/05/2025, 12:28 PM
• Locations: 15609 E Sprague Ave, Spokane Valley, WA, 99037, US (On-site)

Benefits: The Kroger Family of Companies offers comprehensive benefits supporting your well-being, including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

We are committed to creating a diverse and inclusive environment and are proud to be an equal opportunity employer. We invite you to join our team and help us feed the human spirit. Apply today to become part of our Kroger family!