Home Equity Loan Specialist

SoFi; Charlotte (NC); On-site; USD 57,000 - 65,000; Full time

Job summary

SoFi in Charlotte, NC is seeking a Home Equity Processor to review loan applications for completeness and accuracy, coordinating with Loan Officers, Underwriters and Closers to package loans for closing. The role requires 2+ years of mortgage processing experience, strong organization to maintain a 30–50 loan pipeline, and proficiency with Encompass LOS and Fannie Mae guidelines.

Competitive pay and benefits are offered.

Qualifications

• 2+ years of mortgage processing experience preferred.
• Knowledge of Encompass LOS and Fannie Mae guidelines.
• Excellent oral and written communication skills.

Responsibilities

• Provide excellent customer service and drive an exceptional customer experience.
• Manage a pipeline of 30–50 home equity loan applications to meet deadlines.
• Coordinate with loan officers, underwriters and closers for timely closings.
• Maintain responsiveness with clients, brokers and third parties.
• Adapt to changing mortgage guidelines and set borrower expectations.

Skills

Mortgage processing

Encompass LOS

Fannie Mae guidelines

Customer service

Communication skills

Job description

SoFi in Charlotte, NC is seeking a Home Equity Processor to review loan applications for completeness and accuracy, coordinating with Loan Officers, Underwriters and Closers to package loans for closing. The role requires 2+ years of mortgage processing experience, strong organization to maintain a 30–50 loan pipeline, and proficiency with Encompass LOS and Fannie Mae guidelines.

Competitive pay and benefits are offered.