Home Equity Loan Processor

Trumark Credit Union; Fort Washington (Montgomery County); Hybrid; USD 58,000 - 72,000; Full time

Benefits offered by this job

Flexibility & Balance

Opportunities to Grow

Benefits That Matter

A Purpose-Driven Culture

Job summary

Trumark Credit Union in Fort Washington, PA is seeking a Home Equity Loan Processor to support the Consumer Lending team. This full-time role blends in-office presence with two days remote, handling loan applications, documentation, disclosures, and liaison with members, officers, and third parties.

You will review and process home equity files, ensure compliance with lending regs, and educate members on the process while identifying opportunities for additional products.

Qualifications

• High school diploma or equivalent required; associate or bachelor’s degree preferred.
• Minimum of two years experience in consumer loan processing or underwriting support.
• Must maintain registration with NMLS as a Mortgage Loan Originator (MLO).
• Experience with loan documentation, lending regulations, and LOS is preferred.

Responsibilities

• Review home equity loan applications and supporting documents for completeness, accuracy, and compliance.
• Coordinate with members, loan officers, underwriters, and vendors to obtain required documentation.
• Prepare and distribute required lending disclosures per federal and state regulations.
• Order and review appraisals, flood certifications, title searches, and other loan docs.
• Perform quality checks on loan files prior to underwriting and closing.
• Manage a pipeline of home equity applications and follow up on outstanding items.
• Document member and vendor communications in the LOS.
• Prepare loan files for closing and ensure documentation is completed and disbursed.
• Educate members on the loan process, required docs, and next steps.
• Identify opportunities to connect members with additional financial products.

Skills

Attention to detail

Communication

Time management

Microsoft Office

NMLS familiarity

Education

High school diploma or equivalent

Associate or bachelor’s degree preferred

Tools

Loan Origination System (LOS)

Microsoft Office

Job description

TRUMARK CREDIT UNION

Job Title: Home Equity Loan Processor

Department: Consumer Lending

Location: Fort Washington, PA

Employment Type: Full-Time-Hybrid-2 days in office. (Could change at any time.)

Join Our Team and Make a Difference! Looking for a workplace that values your growth, supports your goals, and makes a real impact? At Trumark, we’re not just about banking. We’re about helping our members and communities thrive.

Benefits

• Flexibility & Balance: We understand the importance of balancing work and life and offer competitive paid time off and benefits.
• Opportunities to Grow: We invest in our employees through training, development, and career advancement opportunities.
• Benefits That Matter: Medical, dental, vision, and 401(k) benefits designed to support you and your family.
• A Purpose-Driven Culture: Be part of a team that values service, collaboration, and making a positive impact in our communities.

What You’ll Do

• Review home equity loan applications and supporting documentation for completeness, accuracy, and compliance.
• Coordinate with members, loan officers, underwriters, and third-party vendors to obtain required documentation and information.
• Prepare and distribute required lending disclosures in accordance with applicable federal and state regulations.
• Order and review appraisals, flood certifications, title searches, title insurance, and other required loan documentation.
• Perform quality checks on loan files prior to underwriting and closing.
• Manage a pipeline of home equity applications and follow up on outstanding items to support timely loan progression.
• Document member and vendor communications within the loan origination system.
• Prepare loan files for closing and ensure required documentation is properly completed, disbursed, and maintained.
• Educate members on the loan process, required documentation, and next steps while providing regular updates throughout the application process.
• Identify opportunities to connect members with additional financial products and services that may support their financial needs.
• Maintain compliance with credit union policies, procedures, and applicable lending regulations.

What You Bring To The Table

Education

High school diploma or equivalent required. Associate or bachelor’s degree in business, finance, or a related field preferred.

Experience

Minimum of two years of experience in consumer loan processing or underwriting support, with prior experience in a credit union, bank, or other financial institution.

Skills

Strong attention to detail, organization, communication, and time management skills. Basic knowledge of consumer and home equity lending products, loan documentation, and lending regulations. Experience using loan origination systems, Microsoft Office, and standard banking platforms preferred.

Licensing

Must maintain registration with the Nationwide Multistate Licensing System (NMLS) as a registered Mortgage Loan Originator (MLO).

Availability

This is a full-time, in-office position located in Fort Washington, PA.

What To Expect After You Apply

• Application Review: We’ll carefully review your application to ensure it meets the role qualifications.
• Phone Screening: If selected, you’ll participate in an initial conversation with Talent Acquisition.
• Interview Process: Qualified candidates will meet with hiring leaders and team members.
• Final Decision: We’ll communicate updates and next steps throughout the process.

References

Please be aware that candidates may be asked to schedule reference calls as part of the employment consideration process. We strive to keep you informed throughout the process and appreciate your time and interest!