Home Dialysis Access Navigator (Field-Based)

Cooper Home Health; Morgantown (WV); On-site; USD 47,000 - 57,000; Full time

Benefits offered by this job

Company vehicle for work-relatedtravel

SkyNet-equipped company device

Health, dental, and vision insurance

Paid time off and holidays

Job summary

Cooper Home Health in Charleston, WV is seeking a Community Barrier Resolution Specialist to join our field-based program supporting home dialysis patients across the assigned territory. This is a full-time, salaried role with a focus on removing non-clinical barriers to care.

You will work with participants to coordinate transportation, access benefits, housing, and caregiver logistics, documenting progress in SkyNet and collaborating with local partners.

Qualifications

• High school diploma or equivalent; two years of community health, social service, care coordination or comparable experience.
• Ability to work independently in participants’ homes and communities.
• Valid driver’s license, clean driving record, and ability to travel daily within the assigned territory.
• Residence in or substantial familiarity with the assigned West Virginia region.

Responsibilities

• Work the barrier list for assigned participants: transportation, utility access and affordability, connectivity, housing configuration and storage, food access, caregiver logistics.
• Own each documented barrier to closure — a named owner, a plan and a closure date
• Coordinate transportation, routing first to RHTP Rural Health Link and to any available payer benefit before any grant-funded assistance
• Verify benefits and coverage; connect uninsured participants to coverage pathways
• Make and close community resource referrals through the State-designated closed-loop platform
• Support caregiver logistics and respite connection alongside the Area Agency on Aging partners
• Document every barrier, action and outcome in SkyNet at the point of service
• Participate in monthly county-level coverage review

Skills

Independent work

Documentation

Driver's license

Travel readiness

Education

High school diploma or equivalent

CHW credential (preferred)

Tools

SkyNet platform

Job description

Cooper Home Health in Charleston, WV is seeking a Community Barrier Resolution Specialist to join our field-based program supporting home dialysis patients across the assigned territory. This is a full-time, salaried role with a focus on removing non-clinical barriers to care.

You will work with participants to coordinate transportation, access benefits, housing, and caregiver logistics, documenting progress in SkyNet and collaborating with local partners.