Community Barrier Resolution Specialist

Cooper Home Health; Morgantown (WV); On-site; USD 47,000 - 57,000; Full time

Benefits offered by this job

Company vehicle for work-relatedtravel

SkyNet-equipped company device

Health, dental, and vision insurance

Paid time off and holidays

Job summary

Cooper Home Health in Charleston, WV is seeking a Community Barrier Resolution Specialist to join our field-based program supporting home dialysis patients across the assigned territory. This is a full-time, salaried role with a focus on removing non-clinical barriers to care.

You will work with participants to coordinate transportation, access benefits, housing, and caregiver logistics, documenting progress in SkyNet and collaborating with local partners.

Qualifications

• High school diploma or equivalent; two years of community health, social service, care coordination or comparable experience.
• Ability to work independently in participants’ homes and communities.
• Valid driver’s license, clean driving record, and ability to travel daily within the assigned territory.
• Residence in or substantial familiarity with the assigned West Virginia region.

Responsibilities

• Work the barrier list for assigned participants: transportation, utility access and affordability, connectivity, housing configuration and storage, food access, caregiver logistics.
• Own each documented barrier to closure — a named owner, a plan and a closure date
• Coordinate transportation, routing first to RHTP Rural Health Link and to any available payer benefit before any grant-funded assistance
• Verify benefits and coverage; connect uninsured participants to coverage pathways
• Make and close community resource referrals through the State-designated closed-loop platform
• Support caregiver logistics and respite connection alongside the Area Agency on Aging partners
• Document every barrier, action and outcome in SkyNet at the point of service
• Participate in monthly county-level coverage review

Skills

Independent work

Documentation

Driver's license

Travel readiness

Education

High school diploma or equivalent

CHW credential (preferred)

Tools

SkyNet platform

Job description

Community Barrier Resolution Specialist

Full-time, Salaried

$52,000

Charleston, West Virginia; field-based with daily travel within the assigned territory

ABOUT COOPER

Cooper Home Health is The New Dialysis Company. We provide peritoneal dialysis and home hemodialysis exclusively in the home, so patients can get the care they need without the commute to a center. Through our West Virginia Home Dialysis Access Program, we’re working to make home dialysis a real option for West Virginians with kidney disease across the state.

THE ROLE

Resolves the practical, non-clinical obstacles that stop home dialysis from working. No clinical license is required, and this is deliberately the entry rung of the program’s career pathway.

WHAT YOU’LL DO

• Work the barrier list for assigned participants: transportation, utility access and affordability, connectivity, housing configuration and storage, food access, caregiver logistics


• Own each documented barrier to closure — a named owner, a plan and a closure date


• Coordinate transportation, routing first to RHTP Rural Health Link and to any available payer benefit before any grant-funded assistance


• Verify benefits and coverage; connect uninsured participants to coverage pathways


• Make and close community resource referrals through the State-designated closed-loop platform


• Support caregiver logistics and respite connection alongside the Area Agency on Aging partners


• Document every barrier, action and outcome in SkyNet at the point of service


• Participate in monthly county-level coverage review

Active caseload of 60 participants, technology-supported.

WHAT YOU BRING

Required

• High school diploma or equivalent; two years of community health, social service, care coordination or comparable experience


• Demonstrated ability to work independently in participants’ homes and communities


• Valid driver’s license, clean driving record, and ability to travel daily within the assigned territory


• Strong documentation discipline and comfort working in a digital record at the point of service


• Residence in or substantial familiarity with the assigned West Virginia region

Preferred

• Community Health Worker credential, or willingness to obtain one — Cooper funds credentialing


• Prior experience with benefits navigation, transportation coordination or food access programs


• Interest in progressing to a nursing or clinical track; Cooper funds the pathway

WHY COOPER

• A real career pathway: Cooper funds Community Health Worker credentialing and a path into nursing or clinical roles.


• Work that matters close to home: helping your neighbors dialyze safely in their own homes.


• Cooper’s full benefit package: health, dental, and vision insurance.


• Paid time off and paid holidays.


• Retirement savings options.


• Company vehicle for work-related travel.


• SkyNet-equipped company device.

Cooper Home Health is an equal opportunity employer. We welcome applicants of all backgrounds.