Home Delivery Lead

RH; Port Reading (NJ); On-site; USD 42,000 - 55,000; Full time

Job summary

RH seeks a Home Delivery Lead in New Jersey to coach a delivery team and ensure operational excellence across warehouse and home delivery functions. You will join a team that elevates customer experience and champions safety, accuracy, and efficiency in daily inbound/outbound work.

The role requires leadership, training, and strong communication to drive productivity and inventory integrity in a fast-paced environment. On-site position with a focus on customer satisfaction.

Qualifications

• Sense of teamwork, ownership, urgency, and attention to detail in your work.
• 1+ years experience in a distribution center or warehouse environment
• RF scanning experience preferred; ability to facilitate change within the organization in a positive manner
• Excellent communication skills; experience training and coaching associates
• Comfortable with and ability to use, learn and train new technology
• Ability to monitor, maintain, and operate equipment and machinery
• Must pass background and drug screen

Responsibilities

• Live Our Vision, Values and Beliefs every day
• Conduct operations safely in accordance with federal, state, and local laws; maintain an exceptionally clean, neat, and orderly warehouse
• Complete all necessary records and reports in a timely and accurate process
• Allocate labor as needed throughout the departments; plan and inspire daily inbound and outbound workload for the warehouse operation
• Participate in establishing department and associate-specific goals, including: productivity, quality, personal growth and professional development
• Assume responsibility of departmental goals including inventory control through cycle counts and participate in achieving goals on a daily basis
• Ability to lift and move items up to 75 lbs.

Skills

Teamwork

Communication

Leadership

Training and coaching

Attention to detail

Safety compliance

Warehouse experience

RF scanning

Tools

RF scanning

Job description

RH at its core is about taste, and we believe the idea of scaling taste is large and far-reaching. The RH brand attracts the best designers, artisans, manufacturers, and talent in our industry, scaling and rendering their work more valuable across our integrated platform, enabling us to curate the most compelling collection of luxury home furnishings in the world. We are moving the brand beyond curating and selling products to conceptualizing and selling spaces by building an ecosystem of products, places, services, and spaces that elevates and establishes the RH brand as a global thought leader, taste, and place maker.

At RH we believe deeply that the "right" people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative, and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined, and won't take "no" for an answer. We value team players, people who are more concerned with what's right, rather than who's right.

As Home Delivery Lead, you will coach and mentor a team to deliver operational excellence across all warehouse and home delivery functions. The Lead will join a team that plays an integral role in the continuous elevation of our customer experience.

YOUR RESPONSIBILITIES

• Live Our Vision, Values and Beliefs every day
• Conduct operations in a manner that promotes safety in accordance with federal, state,
• and local laws; maintain an exceptionally clean, neat, and orderly warehouse
• Complete all necessary records and reports in a timely and accurate process
• Allocate labor as needed throughout the departments; plan and inspire daily inbound and outbound workload for the warehouse operation
• Participate in establishing department and associate-specific goals, including: productivity,
• quality, personal growth and professional development
• Assume responsibility of departmental goals including inventory control through cycle
• counts and participate in achieving goals on a daily basis

OUR REQUIREMENTS

• Sense of teamwork, ownership, urgency, and attention to detail in your work
• 1+ years experience in a distribution center or warehouse environment
• RF scanning experience preferred; ability to facilitate change within the organization in a positive manner
• Excellent communication skills; experience training and coaching associates
• Comfortable with and ability to use, learn and train new technology
• Ability to monitor, maintain, and operate equipment and machinery
• Must pass background and drug screen

PHYSICAL REQUIREMENTS

• Ability to lift and mobilize items from at least 75 lbs.