Home Delivery Experience Specialist

Lowe's Companies, Inc.; Suwanee (GA); On-site; USD 35,000 - 50,000; Full time

Job summary

Lowe's Companies, Inc. is seeking a Customer Service Representative in Suwanee, Georgia. This position involves managing customer inquiries, resolving issues, and collaborating with stores and vendors to ensure on-time deliveries. Candidates should have 1-2 years of experience in customer service, strong interpersonal skills, and proficiency in Microsoft Office. This full-time role offers a dynamic work environment focused on continuous improvement and a customer-first mindset.

Qualifications

• Experience in customer service or support roles.
• Ability to read, write, and perform basic math skills.
• Strong interpersonal skills.

Responsibilities

• Serve as the primary point of contact for customer inquiries.
• Proactively manage and resolve customer issues.
• Collaborate with stores and vendors to ensure timely deliveries.
• Utilize multiple systems to maintain accurate documentation.

Skills

Customer service experience

Problem-solving skills

Interpersonal skills

Microsoft Office Suite proficiency

Education

1-2 Years in customer service or support roles

Job description

Lowe's Companies, Inc. is seeking a Customer Service Representative in Suwanee, Georgia. This position involves managing customer inquiries, resolving issues, and collaborating with stores and vendors to ensure on-time deliveries. Candidates should have 1-2 years of experience in customer service, strong interpersonal skills, and proficiency in Microsoft Office. This full-time role offers a dynamic work environment focused on continuous improvement and a customer-first mindset.