Home Décor Concierge & Guest Advisor

Sherman's Place Inc.; Normal (IL); Hybrid; USD 28,000 - 41,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Supplemental Insurance

Life Insurance

Paid Time Off

Employee Discount

401(k) Matching

Job summary

Sherman’s Place Inc. is hiring a Guest Advisor to help customers design spaces and build trust through thoughtful guidance. You’ll provide friendly service from entry to delivery and use a laptop on the showroom floor to assist clients.

We emphasize collaboration and learning, with a culture that avoids high-pressure sales. You’ll enjoy stable hours and a flexible 4- or 5-day schedule, including weekends, with competitive pay and benefits.

Qualifications

• Excellent customer service and communication skills.
• Ability to collaborate with team members to help customers.

Responsibilities

• Help customers design spaces they love.
• Provide top-notch customer service from entry to delivery.
• Be a tech-savvy showroom resource with a laptop.
• Answer phones, manage open orders, and support teammates.
• Grow skills through feedback and product knowledge.

Skills

Customer service

Communication

Team collaboration

Tools

Laptop proficiency

Job description

Sherman’s Place Inc. is hiring a Guest Advisor to help customers design spaces and build trust through thoughtful guidance. You’ll provide friendly service from entry to delivery and use a laptop on the showroom floor to assist clients.

We emphasize collaboration and learning, with a culture that avoids high-pressure sales. You’ll enjoy stable hours and a flexible 4- or 5-day schedule, including weekends, with competitive pay and benefits.