Home Care Scheduler & Caregiver Coordinator

Brookdale Senior Living; Brentwood (TN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k)

Associate assistance program

Employee discounts

Referral program

Early access to earned wages forHourly

Optional voluntary benefits including,

Job summary

Brookdale Senior Living is seeking a dedicated supervisor to help manage staffing, scheduling, and billing within a care community. This role supports resident care by ensuring adequate staffing, supervising direct care staff, and communicating changes in resident needs to the team.

You will oversee billing processes, maintain documentation, and collaborate with coworkers, residents, and families to uphold Brookdale’s standards. A strong emphasis on compliance and teamwork is essential.

Qualifications

• High school diploma or GED required.
• Prefer one year experience working with older adults or in a related healthcare setting.

Responsibilities

• Ensures community is adequately staffed in order to meet resident’s care and service needs and in accordance with the company standards and guidelines.
• Supervises direct care staff as delegated by manager/supervisor.
• Ensures associate schedules are communicated/distributed to all associates a minimum of one week in advance (or longer as required by your individual agency).
• Effectively manages and communicates all changes in resident/client needs to associates as updates are made to the contract and plan of care.
• Manages on-call/after-hours business needs as assigned.
• Effectively communicates all staffing shortages and additional staffing needs to supervisor.
• Effectively operates and maintains corporate scheduling and billing computer system according to company guidelines and best practices.
• Completes daily billing in a timely manner, ensuring state and SOX compliance regulations are followed in regards to billing practices.
• Responsible for completing review and reconciliation of billing on a weekly basis.
• Ensures billing information is complete and correct prior to finalizing monthly resident billing.
• Maintains positive relationships and rapport with co-workers, residents, family members and community personnel.
• Effectively maintains client chart/documentation and filing practices as per company guidelines and best practices.
• Completes other duties as assigned.
• Covers BAH cases in the event that care associates cannot be secured to provide services to client(s).
• Manages on-call/after office hours and weekend’s business needs as assigned.

Skills

Interpersonal skills

Basic computer literacy

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

Brookdale Senior Living is seeking a dedicated supervisor to help manage staffing, scheduling, and billing within a care community. This role supports resident care by ensuring adequate staffing, supervising direct care staff, and communicating changes in resident needs to the team.

You will oversee billing processes, maintain documentation, and collaborate with coworkers, residents, and families to uphold Brookdale’s standards. A strong emphasis on compliance and teamwork is essential.