Home Care Program Manager (Hybrid, 35-Hour Week)

Old Colony YMCA; Brockton (MA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Hybrid work environment

35-hour work week

Job summary

OCES in Massachusetts is seeking a Home Care Program Manager to plan, organize, manage and evaluate Home Care operations and staff.

You will provide oversight, ensure regulatory compliance, and implement quality measures. The role requires strong leadership, communication, and a commitment to person-centered services.

Join a mission-driven team delivering essential information and coordination of services to older adults and individuals with disabilities.

Qualifications

• Five+ years in the human services field, with supervision experience.
• Strong written and verbal communication skills.
• Experience coordinating care management and program operations.
• Proficiency with Microsoft Office Suite and related software.
• ASAP experience preferred, in organization and supervision.

Responsibilities

• Provide oversight and direction to assigned staff
• Oversee all care management aspects of HC program
• Contribute to the development and implementation of procedures, standards and guidelines for program/department operations
• Ensure program integrity and regulatory compliance
• Implement quality measures; conduct quality reviews to ensure they are met
• Participate in planning and execution of comprehensive staff development and training programs
• Participate in program analysis and evaluation including determination of service needs/gaps and the quality and effectiveness of services delivered
• Advise and consult with other HC management staff from various disciplines on a regular basis
• As directed, represent OCES at external meetings and participate in public outreach/education activities and events
• Maintain a detailed knowledge of current OCES policies, and standards, funding source regulations
• Maintain accurate documentation

Skills

Supervisory experience

MS Office proficiency

Written and verbal communication

ASAP experience preferred

Human services background

Tools

Microsoft Office Suite

Job description

OCES in Massachusetts is seeking a Home Care Program Manager to plan, organize, manage and evaluate Home Care operations and staff.

You will provide oversight, ensure regulatory compliance, and implement quality measures. The role requires strong leadership, communication, and a commitment to person-centered services.

Join a mission-driven team delivering essential information and coordination of services to older adults and individuals with disabilities.