Home Care Operations Director - LPN/RN

Mind & Mobility Home Care; Grand Rapids (MI); On-site; USD 58,000 - 68,000; Full time

Job summary

Mind & Mobility Home Care in Grand Rapids, MI seeks an Administrator - LPN/RN to lead daily operations, oversee scheduling, caregiver support, and client experiences. Local travel as needed.

The role blends administration, outreach to senior communities and referral sources, and representation in sales and marketing. We prefer a nursing degree (LPN/RN) with strong leadership and communication skills.

Qualifications

• Prior experience as an Administrator/Office Manager in a home care agency preferred.
• Nursing Degree (LPN or RN) preferred but not required pending experience.
• Background in home care, home health, or healthcare administration.
• Experience with community outreach, sales, or marketing in senior care or healthcare space.

Responsibilities

• Oversee daily operations including client scheduling, staffing coordination, and caregiver coverage.
• Supervise and support caregivers to ensure compassionate care delivery.
• Conduct client visits, service assessments, and quality assurance follow-ups.
• Maintain strong communication with clients, families, and care staff.
• Coordinate new client intakes, documentation, and service plans.
• Assist with recruiting, onboarding, and retaining quality caregivers.
• Ensure compliance with Michigan state regulations and company policies.
• Develop and maintain relationships with community partners and referral sources.
• Participate in local networking, community events, and outreach efforts to grow the agency.
• Collaborate with leadership to improve client satisfaction, service quality, and operational efficiency.

Skills

Leadership

Communication

Scheduling

Community outreach

Education

Nursing Degree (LPN/RN) preferred

Job description

Mind & Mobility Home Care in Grand Rapids, MI seeks an Administrator - LPN/RN to lead daily operations, oversee scheduling, caregiver support, and client experiences. Local travel as needed.

The role blends administration, outreach to senior communities and referral sources, and representation in sales and marketing. We prefer a nursing degree (LPN/RN) with strong leadership and communication skills.