Home Care Liaison

Addus HomeCare, Inc.; Dallas (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

Addus HomeCare, Inc. in Dallas seeks an Account Executive to develop and sustain relationships with physicians, hospitals, SNFs, discharge planners and case managers to generate PCS Caregiver referrals.

The role focuses on educating provider teams about personal home care services, leveraging sales skills, managing leads, and coordinating with branch staff to ensure timely referrals and compliant service delivery.

Qualifications

• Two years of healthcare sales or related marketing experience.
• Ability to travel as needed.
• Strong interpersonal communication skills.
• Organized with a high work ethic and strong problem-solving abilities.

Responsibilities

• Educates physician offices/groups, hospitals, SNFs, discharge planners and case managers on the benefits of home care services.
• Uses sales and customer service skills to attract and maintain business relationships.
• Contacts leads promptly and follows up weekly.
• Builds community relationships to generate referrals and ensure steady referrals.
• Conducts informational meetings with prospective clients to understand needs and inform them of services.
• Responsible for initiating service agreements and maintaining billing documents.

Skills

Relationship building

Communication skills

Time management

Analytical skills

Team collaboration

Willingness to travel

Computer literacy

Tools

PowerPoint

Job description

To apply via text, text 11433 to 334-518-4376

PRIMARY FUNCTION

The primary function of the Account Executive is to develop and maintain relationships with physicians, hospitals, skilled nursing facilities management, discharge planners, and case managers to generate PCS Caregiver referrals.

JOB RESPONSIBILITIES

• Adheres to organization policy and procedures
• Acts as a role model within and outside the agency
• Performs duties as workload necessitates
• Maintains a positive and respectful attitude
• Communicates regularly with supervisor about department issues and keeps management advised of potential problems in all areas
• Demonstrates flexible and efficient time management and ability to prioritize workload
• Meets department productivity standards
• Participates in working groups councils and committees
• Accomplishes all tasks as appropriate
• Recommends new approaches to affect ongoing continual improvements to policies procedures and documentation
• Maintains compliance with federal and state regulations concerning employment
• Participates in administrative staff meetings and attends other meetings and seminars
• Creates and conducts presentations using audio visual tools including PowerPoint
• Consistently promotes the company's core values
• Completes required compliance annual training

ESSENTIAL FUNCTIONS OF THE POSITION

• Educates physician offices/groups, hospitals, skilled nursing facilities management, discharge planners and case managers on the benefits of personal Home Care Services
• Uses customer service and sales skills and knowledge to attract and maintain business relationships
• Contacts all leads in a timely manner and follows up with leads on a weekly basis
• Builds relationships with the community, professional organizations, customers and clients to build a consistent source of referrals
• Conducts pre-discharge hospital or skilled nursing facility visits at the client’s request to determine need
• Conducts informational meetings with prospective clients to understand their needs and inform them of personal Home Care Services
• Responsible for initiating a service agreement with individuals coming on service
• Responsible for maintaining and documenting marketing expenditures and submitting expense reports in a timely manner
• Assists with public relations outreach through speaking engagements in services and other involvement in community organizations, trade shows and co-marketing with allied healthcare professionals
• Ensures effective communication and collaboration with branch staff and field sales resources
• Assists branch in timely processing of billing collections and documents all demographic and payor information

QUALIFICATIONS

• Ability to create a successful and meaningful marketing strategy for assigned territory
• Excellent interpersonal communication and time management skills
• Organized, have a high work ethic and possess strong analytical and problem solving skills
• Computer literacy
• Ability to work both independently and as a member of a team
• Non‑degree candidates with prior supervisory experience in home health, Hospice or other healthcare related industry will be considered
• Minimum two years of healthcare experience in a sales marketing role, preferably home health, Hospice or related industry
• Willing to travel

PHYSICAL DEMANDS

• The ability to work in a constant state of alertness and safe manner
• Exchange information and communicate verbally and by written word
• Must be able to read, write and comprehend English
• Demonstrate active listening skills
• Specific vision abilities include close vision, distance vision, depth perception, and ability to adjust focus
• Endure long periods of driving
• Ambulate on rough surfaces and climb stairs
• Stand, walk and or sit for extended periods of time
• Lift or move up to 50 lbs

Girling Personal Care, a member of the Addus Family of Companies, is a proven provider and employer combining experience, breadth of services, compassionate care, and strong community ties with a commitment to both client and employee satisfaction. This combination along with over 30 years of experience in Texas makes it a trusted choice for families and caregivers seeking high-quality, personalized care in the home.

We are hiring immediately! Apply now to learn more about starting your home-care career with Girling Personal Care.

Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index. View the full rankings here: https://www.indeed.com/employers/work-wellbeing/work-wellbeing-100-ranking.