Home Care Branch Manager

addus; Rock Hill (SC); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical Benefits

Dental Benefits

Vision Benefits

Bonus

Continued Education

PTO Plan

Daily Pay

401K

Retirement Planning

Life Insurance

Employee Discounts

Job summary

Addus HomeCare in Rock Hill, SC, is seeking a Branch Manager to oversee daily operations and administrative functions, including recruitment, orientation, training and retention of branch staff.

You will lead business development to expand client base and revenue, manage budgets and ensure compliance with regulations. This full-time role requires health care leadership experience and a track record in census growth.

Qualifications

• Bachelor’s degree preferred.
• 3+ years of health care experience required.
• 1 year of health care leadership experience required.
• Ability to drive census and revenue growth and sales.
• P&L experience and ability to develop/manage an agency budget.
• Strong communication, teambuilding and interpersonal skills.
• Reliable transportation, valid driver’s license and car insurance.

Responsibilities

• Provide direction, leadership and oversight to ensure branch operates in compliance with company and contractual requirements.
• Develop and implement branch objectives, strategies and initiatives for census/revenue growth and business development.
• Maintain relationships with state/county referral agencies to promote programs and expand client base; participate in industry organizations.
• Oversee recruitment, orientation, training and retention of branch and office staff.
• Ensure workers compensation and unemployment claims are reported and handled properly.
• Facilitate daily or as-needed team meetings.
• Meet/exceed monthly budgeted hours by managing QA reports.
• Evaluate staff skills annually and provide training/counseling as needed.
• Develop relationships with referral sources and conduct community outreach/recruitment events.
• Ensure clients receive services as authorized and report progress to Agency Director.
• Troubleshoot and resolve customer concerns and grievances.
• Process payroll and billing as needed.
• Maintain confidentiality and compliance with regulations.

Skills

Leadership

Communication

Teambuilding

Interpersonal skills

Sales / business development

Budgeting

P&L management

Transportation

Education

Bachelor’s degree in related field

Job description

Position Summary

This position manages the daily operations and administrative functions, including recruitment, orientation, training and retention of branch and office support staff in order to meet and exceed the monthly budgeted census. The Branch Manager also participates in the branch’s business development efforts to expand its client base and promote revenue growth.

Hours

Full Time | Monday through Friday 8 am to 5 pm.

Location

Addus HomeCare 1924 India Hook Road Rock Hill, SC 29732

At Addus we offer our team the best:

• Medical, Dental and Vision Benefits
• Bonus
• Continued Education
• PTO Plan
• Daily Pay
• Company Matched 401K
• Retirement Planning
• Life Insurance
• Employee discounts

Essential Duties

• Provide direction, leadership and oversight to ensure the branch is operating in compliance with all company and contractual requirements
• Participate in the development and implementation of the branch’s objectives, strategies and initiatives for client census/revenue growth and business development, and in the execution of related sales and marketing plans
• Develop and maintain relationships with state and county referral agencies to promote the branch’s programs and services, and expand its client base. Participate in national and regional home care industry organizations to follow trends and developments, and identify potential business opportunities
• Oversee the recruitment, orientation, training and retention of branch and office support staff
• Provide direction and guidance to branch and administrative employees to ensure workers compensation, and unemployment claims are reported and handled appropriately
• Facilitate team meeting daily or as needed
• Meet and exceed the monthly budgeted authorized hours for the branch by managing the Instant Quality Assurance Report
• Evaluate skills of the administrative staff annually and conduct additional training and counseling as needed
• Develop and maintain relationships with all referral sources and conduct community outreach and/or attend employee recruitment events
• Develop and execute processes to ensure clients are receiving services as authorized
• Prepare and present weekly/monthly progress reports to Agency Director
• Troubleshoot and resolve customers’ concerns and grievances
• Process payroll and billing as needed
• Maintains a high degree of confidentiality at all times due to access to sensitive information
• Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department
• Follows all Medicare, Medicaid, state, federal and privacy regulations and requirements
• Abides by all regulations, policies, procedures and standards
• Other duties as assigned

Position Requirements & Competencies

• Bachelor’s degree in related field preferred
• 3 plus years of Health Care experience required
• 1 years of health care leadership experience required
• Must have demonstrated ability to drive census/revenue growth and sales/develop business
• Must have P&L experience and the ability to develop and manage an agency budget
• Must have strong communication, teambuilding, and interpersonal skills
• Must have reliable transportation, valid driver’s license, and valid car insurance

Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.