Home Care Agency Asst. Supervisor RN/LPN

Kintegra Health; Charlotte (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

Kintegra Health is seeking a Home Care Agency Assistant Supervisor (RN/LPN) in North Carolina to coordinate participant and caregiver schedules, handle calls, and support CNA/PCA/housekeeping staff in home settings. The role requires supervisory capability and strong communication.

Ideal candidates hold an Associate's degree in nursing, RN/LPN licensure in NC, and at least 1 year of nursing experience, preferably with frail elderly clients. A valid NC driver’s license and vehicle are required.

Qualifications

• Associate's degree in nursing required.
• RN or LPN licensure in NC required.
• Minimum 1 year experience; supervisory preferred.
• Experience with frail elderly population preferred.
• Valid NC driver's license and vehicle.

Responsibilities

• Represent Senior TLC’s Home Care Agency with accurate information for guests, visitors, and staff.
• Coordinate participant and employee schedules; develop staffing patterns.
• Supervise CNAs under the Home Care Agency Supervisor.
• Assist with staff training, development, and orientation.
• Maintain confidentiality and privacy policies; follow state regulations.
• Assist with chart audits, inquiries, and resolving complaints.
• Participate in On-Call Duty after hours and on weekends.
• Assist supervisor with delegated tasks and special projects.

Skills

Leadership

Communication

Teamwork

Time management

On-call readiness

Education

Associate's degree in nursing

Tools

Phone systems

Computer skills

Job description

Job Title: Home Care Agency Assistant Supervisor (RN/LPN)

FLSA Status: Exempt

Salary Range: See Salary Scale

Job Summary: Home Care Agency Staffing Coordinator/Certified Nursing Assistant Supervisor is responsible for coordinating high volume Participant and Caregiver schedules, fielding a wide-variety of phone calls, general administrative tasks, assisting CNA’s/PCA’s/Housekeepers in the home setting, to ensure the tasks are being met for participants, able to make independent decisions when needed and having availability for On-Call duty. Oversees all administrative staff. Position reports directly to the Home Care Agency Supervisor.

Specifications

Education: Associate’s degree in nursing

Experience: At least 1 year as an RN or LPN, preferably in either home or community health. Supervisory experience desired. Minimum of 1 years’ experience working with the frail elderly population.

Number and Type of Employees Supervised (optional): 10 or more CNA’s/PCA’s/Housekeepers/Administrative staff.

Licensure, Registry or Certification Required: Licensed RN or LPN in NC, current, valid NC driver's license and vehicle.

Special Training: Must be able to work effectively in a team environment. Must possess excellent communication, interpersonal skills. Be knowledgeable in multiline computer operations and phone systems as well as excellent writing and reporting skills. Have at least one year’s experience with the frail elderly population.

Immunizations: Be medically cleared for communicable diseases and have all immunizations up to date before engaging in direct participant contact

Ages Of Patients Rendered Care

Key Responsibilities

• Represents Senior TLC’s Home Care Agency with accurate and comprehensive information as requested by guests / visitors and staff.
• Staffing Coordinator will be responsible for the development and coordination of participant and employee schedules.
• Ensures appropriate staffing patterns under the direction of the Agency Supervisor
• Assists with staff development, training, and orientation,
• Supervises Home Care Agency CNAs under the direction of the Home Care Agency Supervisor
• Knows about and consistently follows confidentiality and privacy policies and procedures.
• Makes independent decisions for the organization as needed and complies with all State regulations.
• Knowledgeable of all Senior TLC services
• Assists with Chart Audits quarterly, receiving, investigating, and resolving complaints.
• Completes rounding’s with CNAs/PCAs/Housekeeping/Administrative staff monthly.
• Assists with completing participant surveys to assess satisfaction.
• Participates in On-Call Duty after hours and on weekends.
• Assists Home Care Agency Supervisor with delegated tasks.
• Supports Senior TLC’s mission to encourage and support the quality of life of seniors wishing to continue living in the community; its vision to be the preferred provider of individualized care for seniors in the community; and its values of respect, integrity, accountability, compatible goals, and compassionate care.
• Other duties as assigned.