Home Care Administrator

CareRing Health, LLC; Beaver Falls (Beaver County); On-site; USD 55,000 - 75,000; Full time

Job summary

CareRing Health, LLC is seeking a Home Care Administrator to ensure efficient office operations and address administrative issues for consumers and staff. The role includes overseeing departments, ensuring regulatory compliance, and maintaining SOP adherence.

The administrator will also manage staff files, review KPIs, and coordinate with HR on onboarding and annual education, while driving process improvements and reliable payroll oversight.

Qualifications

• Must demonstrate strong organizational and administrative skills.
• Experience in leading teams and developing staff.
• Strong critical thinking and problem-solving capabilities.
• Excellent written and verbal communication skills.
• Ability to adapt to changing priorities and deadlines.
• Reliable with high attention to detail and accountability.
• Familiarity with performance evaluation processes and HR practices.
• Results-driven with ability to analyze data and KPIs.
• Proficiency in Office software suite and collaboration tools.

Responsibilities

• Oversee multiple departments within the agency to ensure smooth operation.
• Ensure compliance with state regulations and SOPs.
• Maintain and update job descriptions for all staff annually.
• Manage personnel records for employees and caregivers.
• Analyze KPIs to meet weekly, quarterly, and annual goals.
• Review payroll reports and ensure accurate billable hours.
• Monitor scheduling and enrollment of patients and transfers.
• Collaborate with HR on onboarding for new internal roles.
• Develop and maintain an emergency management and infection control plan.
• Lead initiatives to promote talent development and accountability.

Skills

Organizational skills

Team development

Critical thinking

Interpersonal communication

Adaptability

Reliability

Performance evaluations

Results oriented

Education

Associate’s degree in relevant field

Tools

Microsoft Office

Google Suite

Job description

Overview

We are seeking aHome Care Administrator to join our team. The Home Care Administratorwill ensure that the office is operating efficiently and solve any issues that may arise within the building or with administrative operations to meet the needs of our consumers and employees.

Responsibilities

• Monitors and oversees the various departments within the agency.
• Maintain compliance with all state and regulatory bodies.
• Maintain compliance with all Patriot Home Care policies and Standard Operating Procedures (SOPs).
• Maintain and review job descriptions for all employees at least annually.
• Maintain office employee and Direct Care Worker personnel files.
• Analyze and identify trends via Key Performance Indicators (KPIs) to meet the weekly, quarterly and annual goals of the agency.
• Review assessment reports for all departments and implement opportunities for process improvements.
• Review the authorized and unauthorized hours reports (total underutilized, overutilized, and total hours on hold).
• Reviewing the bi-weekly payday reports.
• Reviewing the Enterprise Incident Management reports and incidents from the prior week.
• Review any payroll escalations and ensure that billable hours are verified.
• Review of weekly Patient/ Caregiver Lead reports and marketing events.
• Review new patients that have been staffed the prior week and ensure that scheduling discrepancies are elucidated.
• Review and track the enrollment and transfer cases.
• Review the progress with Direct Care Worker onboarding with the Human Resources Department.
• Ensure compliance with Direct Care Worker annual education and Tuberculosis (TB) screenings.
• Establish and implement policies and procedures regarding the rights and responsibilities of consumers.
• Assist with filing appeals for decreases in patient’s hours.
• Maintain and update consumer record as mandated by state regulations.
• Reporting of major and adverse events within timeframes as mandated by state and regulatory bodies.
• Prepare and maintain a comprehensive emergency management plan that is consistent with the national standards and consistent with the local and state plans.
• Establish and implement an infection prevention and control program which shall be based upon Centers for Disease Control and Prevention and other nationally recognized infection prevention and control guidelines.
• Ensuring that the assessments teams plan of care for patients are accurate and up to date.
• Collaborating with Human Resources for hiring internal positions for the agency.
• Routinely meeting with office employees to promote a culture of talent development, retention and accountability.
• Perform various duties as assigned by management.

Qualifications

• Excellent Organizational Skills
• Progressive Team Development Experience
• Critical Thinking Skills
• Good Interpersonal Communication Skills
• Ability to adapt to change
• Must be Reliable
• Knowledge of performance evaluation procedures
• Results-orientated approach
• Proficiency with Microsoft Office and Google Suite
• Associate’s Degree in relevant fieldREQUIRED
• Two years of healthcare supervisory experienceREQUIRED