Home Based Residential Support Manager

Incompass Human Services, Inc.; California (MO); Hybrid; USD 85,000 - 110,000; Full time

Job summary

Incompass Human Services, Inc. seeks a Director of Home-Based Residential Supports to lead a multidisciplinary team serving multiple families. You will partner with families to understand support needs and maximize well-being of their loved ones.

You will recruit and supervise HBRS staff, coordinate care with external providers, ensure policy compliance, and collaborate with other agency departments to deliver comprehensive services while maintaining organizational values.

Qualifications

• Master's degree in social work (preferred).
• 3-5 years clinical social work experience.
• Minimum of 2 years supervisory experience.
• Excellent listening and communication skills.

Responsibilities

• Recruit, hire, train, assign and counsel HBRS staff.
• Evaluate referrals to understand each individual's needs.
• Liaise with families to address concerns and goals; maintain communication.
• Coordinate care with OT, PT, Speech and other services.
• Plan and manage the program with the director; ensure policies followed.
• Ensure DDS, CARF, and agency policies compliance.
• Collaborate with finance and marketing to support growth.
• Work with other programs to deliver comprehensive services.
• Provide clinical consults as needed.
• Cover in case of staff leave; on-call/weekends.
• Local travel as required.

Skills

Listening skills

Communication skills

Interpersonal skills

Team collaboration

Education

MSW

Tools

Excel

Word

PowerPoint

Job description

## Description***Hours: 40 hours, 9 - 5, Monday- Friday. Hours are flexible as needed to accommodate visiting families schedules.*****Summary**The Director of Home-Based Residential Supports will lead a multidisciplinary team to support multiple families and their individual needs. The individual in this role will actively partner with families to understand the individual's support needs to maximize the well being of their loved ones.**Essential Job Functions*** Work with the director to effectively recruit, hire, train, assign, direct, and counsel HBRS staff.* Responsible for evaluating incoming referrals to understand the needs of each individual case.* Act as a liaison with families referred to the program to address concerns and goals while maintaining constant communication with HRBS staff.* Coordinate care with outside resources such as OT, PT, Speech and any other service the client may need.* Work collaboratively with the director of family and community services on planning implementing and managing the program in order to help families to deal with difficulties and overcoming challenges.* Work collaboratively with the director of family and community services to ensure that all programs operate with quality and integrity. This will include but is not limited to ensuring programmatic guidelines and regulations are followed, ensuring compliance with DDS, CARF, and Incompass Human Services Policies and Procedures, and regularly reviewing and updating program specific policies and procedures. New policies and procedures are to be created on an as needed basis.* Work collaboratively with director of family and community services, finance, and marketing teams to foster capacity for growth* Work collaboratively with other programs across the agency to ensure individuals who receive services from multiple departments receive comprehensive services using a team approach and to ensure that individuals enrolled can become knowledgeable around community services and access them if there is a need.* Work with the clinical department on an as needed basis to see that individuals served receive consult if needed as well as staff working in the department.* Provide coverage in the event of extended staff leave and vacancies* Act in a manner consistent with organizational values, mission and goals. Familiarizes self with and abides by personnel policies* Serve as Mandated Reporter* Position requires some on-call, evening or weekend work.* This position requires some local travel.* Other duties may be assigned as needed.**Supervisory Responsibilities**LPN'SFamily Support SpecialistDirect Support StaffRespite Workers## Qualifications**Education and Experience*** Master's degree in social work (Preferred not Required)* 3-5 Years clinical social work experience* Minimum of 2 years directly related supervisory experience* Excellent Listening and Communications skills* Ability to develop and implement care plans* Superior interpersonal abilities. Ability to get along with diverse personalities, tactful, mature, flexible.* Superior oral and written communication skills.**Computer Skills**Incumbent must be computer literate and have demonstrated proficiency in the use of email and the Internet. Must have advanced skills in EXCEL, WORD, and Power Point**Analytical Skills**Must have demonstrated ability to problem-solve, handle emergencies, meet deadlines and successfully manage multiple projects simultaneously**Language Skills**Mastery of the English language required as demonstrated by the ability to read and write instructions; ability to read, analyze, and interpret legal documents, field journals, financial reports, technical procedures, policy/procedure manuals and government regulations. Ability to comprehend and follow verbal/written instructions. Strong interpersonal skills and the ability to respond to common inquiries or complaints from Individuals, families, regulatory agencies or the public. Ability to write reports, business correspondence and procedures and effectively present information to senior management**.** Ability to effectively facilitate meetings.**Certificates, Licenses, Registrations*** Valid Driver's license**Physical Demands**The physical demands described here are representative of those that must be met by an incumbent to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.While performing the duties of this job, the employee is regularly required to talk or hear and is frequently required to stand, walk, sit. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision and the ability to adjust focus.**Work Environment**The work environment characteristics described here are representative of those an incumbent encounter while performing the essential functions of this job. While performing the duties of this job the incumbent is occasionally exposed to outside weather conditions when traveling. The noise level in the work environment is usually moderate.**Travel**Local travel required.