Home Base Coordinator

prometheusrealestategroup; Mountain View (CA); On-site; USD 43,000 - 48,000; Full time

Benefits offered by this job

Medical; Vision; Dental: 100% company‑

Life insurance

Long Term Disability

401(K) Retirement Plan with Employer 2

Paid holidays

Vacation days

Volunteer time

Housing discounts

Educational Assistance

Job summary

Prometheus Real Estate Group is hiring a Home Base Coordinator in Mountain View, CA to manage the administration of multiple properties. You will blend financial administration, leasing support, and customer service to make renting a smooth, positive experience for Neighbors.

You will review ledgers, process statements, verify applications, perform credit investigations, handle inquiries, and support the leasing team with documentation and policy guidance.

Qualifications

• Your Experience - Prometheans come from all walks of life and from all over the globe. We're also very diverse in that we hire talent with experience in other industries and who bring different skill sets and ideas to our company.
• Your Cultural Traits - Although we're a highly dispersed organization by the nature of our business, our Prometheans are strongly united by our Purpose, Mission and our Cultural Traits. These are the defining characteristics of a Promethean: Team Oriented, Communicator, Entrepreneurial, Passionate, Self-Starter, Creative, Principled, and Brand Ambassador.
• Your Education - A Bachelor's degree is preferred and a High school diploma or general education degree (GED) is required.

Responsibilities

• Financial Administration - You will manage rent collections, review ledgers, process final account statements, and track invoices.
• Leasing Administration - You will support the leasing team in qualifying future Neighbors, verifying applications, performing credit investigations, and creating documentation for rental agreements.
• Customer Service - You are a problem solver who helps Neighbors with policies or deposit charges, answers phones, and supports the leasing team in qualifying future Neighbors.

Skills

Customer service

Rent collections

Lease documentation

Credit investigations

Education

Bachelor's degree preferred

GED required

Job description

OUR PURPOSE

We are focused on Good Living for the Greater Good. This means providing a true sense of home and belonging for our Neighbors and Prometheans and giving our time and resources to bring positive change locally and beyond. It also means supporting you in your career goals with the very best working experience, and that starts with us having fun in the work we do together.

YOUR ROLE AND IMPACT

Some companies call them "Property Administrators", but at Prometheus our Home Base Coordinators do so much more. Our Home Base Coordinators focus on the administration of multiple properties, and your role is a constant blend of:

Financial Administration - Whether it is managing rent collections, reviewing ledgers, processing final account statements, or tracking invoices, you are on top if it all. You make every detail count and count every detail.

Leasing Administration - You will provide support to the leasing team in qualifying future Neighbors - verifying applications, performing credit investigations, and creating all associated documentation accompanying the rental agreements.

Customer Service - You are a problem solver that makes renting easy. When Neighbors have questions about policies or deposit charges, you help them find the answers. When the office gets busy, you are the first one to jump in and answer the phones and provide support to the leasing team in qualifying future Neighbors.

JOB QUALIFICATIONS

Your Experience - Prometheans come from all walks of life and from all over the globe. We're also very diverse in that we hire talent with experience in other industries and who bring different skill sets and ideas to our company. You should bring a passion for working in a customer service, working knowledge of housing rental laws & ordinances, and enjoy solving problems.

Your Cultural Traits - Although we're a highly dispersed organization by the nature of our business, our Prometheans are strongly united by our Purpose, Mission and our Cultural Traits. These are the defining characteristics of a Promethean: Team Oriented, Communicator, Entrepreneurial, Passionate, Self-Starter, Creative, Principled, and Brand Ambassador.

Your Education - A Bachelor's degree is preferred and a High school diploma or general education degree (GED) is required.

COMPENSATION & BENEFITS

We offer a variety of benefits that take compensation well beyond a paycheck. This includes traditional benefits and benefits you might not expect or know about. The provided salary range is based on a number of factors, including location, job-related skills, experience and qualifications. Compensation

Pay Range: $31.50 to 34.50 per hour

Discretionary Annual Bonus Plan

Other Bonuses & Incentives where Applicable: Referral Bonus, Training Coach Bonus, Renovation Bonus, Lease-Up Bonus, Leasing & Occupancy Contests

Benefits & Perks

• Medical; Vision; Dental:100% Company-paid plans (including eligible dependents) and affordable buy-up options
• Life insurance; Accidental Death & Dismemberment Insurance; Long Term Disability
• Behavioral Health Program Accessible 24/7
• Tax-Free Flexible Spending Accounts
• 401(K) Retirement Plan with Employer Matching
• Recognition & Rewards Program (Torch)
• Vacation: 10 days per year with accrual increasing over time
• Anniversary Vacation Bank Granted at Tenure Milestones
• Sick Leave: 9 days per year
• 12 paid holidays, including your birthday!
• Paid Volunteer Time
• Tenure-Based Housing discounts
• Educational Assistance, Tuition Reimbursement

Learn more about these and other perks of being a Promethean by exploring our full Benefits Guide .

Prometheus is proud to be an equal opportunity workplace.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other status protected under federal, state or local law.

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

If you'd like more information about your EEO rights as an applicant under Federal Employment Laws, please check out these FMLA , EEO , and EPPA pages.