Assistant Property Manager (Leasing & Experience Manager III) - Mansion Grove

Prometheus Real Estate Group; Santa Clara (CA); On-site; USD 50,000 - 54,000; Full time

Benefits offered by this job

Medical, Vision, Dental 100% company‑p

401(K) Employer Matching

Vacation 10 days per year

12 paid holidays

Housing discounts

Job summary

Prometheus Real Estate Group in Santa Clara, CA, seeks an Assistant Property Manager (Leasing & Experience Manager III) for Mansion Grove. You’ll blend neighbor relations, leasing activity, and daily operations to create the Ultimate Neighbor Experience.

The role requires at least two years in leasing, a Bachelor’s preferred (GED required), and a passion for customer service. Expect weekend coverage, a collaborative team, and strong opportunities for growth within Prometheus’ culture of good

Qualifications

• Two years of leasing experience or more.
• Bachelor’s degree preferred; GED or high school diploma required.
• Excellent customer service and relationship-building abilities.

Responsibilities

• Manage neighbor relations and provide five-star customer service.
• Assist with leasing activities and close deals with prospective residents.
• Support daily operations including pricing, concessions, occupancy reporting, and collections.
• Supervise leasing team, provide training, and set goals and milestones.

Skills

Customer service

Leasing experience

Team supervision

Event planning

Education

Bachelor’s degree preferred

High school diploma or GED required

Job description

Assistant Property Manager (Leasing & Experience Manager III) - Mansion Grove

ABOUT PROMETHEUS

Founded in 1965, Prometheus is the largest privately held owner of apartments in the San Francisco Bay Area, with a portfolio of over 13,000 apartments in the Silicon Valley, Portland, and Seattle regions. We invest in real estate long-term and the focus on enduring quality drives every element of what we do - from our selection of locations to design decisions, reinvestments into our Neighborhoods and our operating strategy.

We are proud to be a Certified B Corporation, part of a group of companies that meets the highest standards for using business as a force for good. We have more than 500 Prometheans, and have a home office in San Mateo, with satellite offices in Portland, Oregon, and in the Bay Area. We are a vertically integrated company with four main core competencies in-house: acquisitions/investments, development, value-add renovations, and operations/property management. Prometheus has a long history of award-winning approaches to what we do, receiving over 100 awards for design and excellence including Fortune Magazine’s list of 100 Best Small & Medium Companies, the 100 Best Workplaces for Women and Best Places to Work in the Bay Area.

OUR PURPOSE

We are focused on Good Living for the Greater Good. This means providing a true sense of home and belonging for our Neighbors and Prometheans and giving our time and resources to bring positive change locally and beyond. It also means supporting you in your career goals with the very best working experience, and that starts with us having fun in the work we do together.

Some companies call them “Assistant Property Managers” or "Assistant Business Managers", but at Prometheus our Leasing & Experience Managers do so much more. As a Leasing & Experience Manager, your role is a constant blend of:

• Neighbor Relations - If you love helping people, building relationships, planning events, and providing five-star quality customer service than this position is for you. You will present a professional approach to remedy any Neighbor concerns and follow-up as necessary to ensure the Ultimate Neighbor Experience.
• Leasing Activities - You're already a leasing All-Star and in this position, you will assist other Neighbor Ambassadors with closing. Additionally, you will help create strategic sales and marketing programs to maximize rental activity, developing an intimate knowledge of market conditions.
• Daily Operations - You will take a proactive role in the preparation and maintenance of Neighbor profiles. You'll assist with pricing, concessions, occupancy reporting, and collections.
• Supervisory Responsibilities - You will supervise the leasing team, provide general training & development, and set goals & celebrate milestones. We love to have fun while we work and celebrate each other!

HERE'S MORE OF THE NITTY-GRITTY:

• Working Weekends -Our Neighborhoods are busiest on the weekends, so that's when we need you there. Your schedule will include regular days off that fall between Monday through Friday. Of course, we still want you to take vacation time, including weekends, and come back refreshed and relaxed. We offer great vacation perks, including your birthday!
• Your Experience - Prometheans come from all walks of life and from all over the globe. We’re also very diverse in that we hire talent with experience in other industries and who bring different skill sets and ideas to our company. You should bring a passion for working in a customer service, sales and marketing environment, and have at least two years' experience in a leasing position.
• Your Education - ABachelor’s degree is preferred and ahigh school diploma or general education degree (GED) is required.

COMPENSATION AND BENEFITS

We offer a variety of benefits that take compensation well beyond a paycheck. This includes traditional benefits and benefits you might not expect or know about. The provided salary range is based on a number of factors, including location, job-related skills, experience and qualifications.

Compensation

• Pay Range: $36.00 to $39.25 per hour
• $200 Incentive Per Lease
• Discretionary Semi-Annual Bonus Plan

Other Bonuses & Incentives where Applicable: Referral Bonus, Training Coach Bonus, Renovation Bonus, Lease-Up Bonus, Leasing & Occupancy Contests

• Medical; Vision; Dental:100% Company-paid plans (including eligible dependents) and affordable buy-up options
• Behavioral Health Program Accessible 24/7
• Tax-Free Flexible Spending Accounts
• 401(K) Retirement Plan with Employer Matching
• Recognition & Rewards Program (Torch)
• Vacation: 10 days per year with accrual increasing over time
• Anniversary Vacation: 40-hour Vacation Granted at Tenured Milestones
• Sick Leave: 9 days per year
• 12 paid holidays, including your birthday!
• Tenure-based Housing Discounts
• Educational Assistance, Tuition Reimbursement

Learn more about these and other perks of being a Promethean by exploring our full Benefits Guide .

Prometheus is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other status protected under federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

If you'd like more information about your EEO rights as an applicant under Federal Employment Laws, please check out these FMLA , EEO ,and EPPA pages.