Hollister - Key Lead, Northridge

Abercrombie & Fitch Co.; Salinas (CA); Vor Ort; USD 21.878 - 31.159; Teilzeit

Benefits dieser Stelle

Quarterly Sales Incentive Bonus

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Training and Development

Global Team Environment

Zusammenfassung

Join a forward-thinking company as a Key Lead, where you will play a pivotal role in enhancing the customer experience and driving store performance. This position offers you the chance to lead a dynamic team, engage with customers, and contribute to a vibrant retail environment. With flexible hours and opportunities for career advancement, you will thrive in a culture that celebrates individuality and promotes diversity. If you are passionate about fashion and customer service, this role provides the perfect platform to showcase your skills and grow your career in an exciting retail setting.

Qualifikationen

• Retail experience of at least 1 year preferred.
• Strong customer focus and communication skills are essential.

Aufgaben

• Ensure quality in-store experience as a Floor Supervisor.
• Guide and coach Brand Reps and Stock Associates.

Kenntnisse

Customer Focus

Communication

Interpersonal Interaction

Fashion Trend Knowledge

Adaptability/Flexibility

Multi-Tasking

Proactive Thinking

Attention to Detail

Ausbildung

High School Diploma/ G.E.D.

Tools

Register/Point of Sales

Jobbeschreibung

Our Company

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally-led, omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

Our Values

Our corporate purpose of being here for you on the journey to being and becoming who you are, fuels our customer-led brands and our global associates. We lead with this purpose and always put our people first, which is evidenced by our Great Place to Work Certification, as well as being named a Best Place to Work for LGBTQ+ Equality by the Human Rights Campaign. In addition to equitable compensation and benefit offerings, including flexibility and competitive Paid Time Off, we offer a range of educational and engagement opportunities, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.

Job Description

The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.

What You’ll Do:

1. Product Knowledge & Brand Awareness
2. Business Understanding
3. Proactive Thinking
4. Attention to Detail
5. Register/Point of Sales use
6. Asset Protection
7. Visual Displays
8. System Skills

Work Schedule Requirements:

• Schedule will vary weekly but should expect to work at least 12-16 hours per week.
• Required availability on Saturdays and Sundays as well as certain holidays.
• In addition, during peak timeframes, hours will increase to support the needs of the business.

Qualifications

What it Takes:

1. Education - High School Diploma/ G.E.D. equivalent preferred
2. Retail Experience - At least 1 year of retail experience is preferred.
3. Supervisor/ Managerial Experience - No supervisory/ management experience is required.
4. Customer Focus
5. Communication
6. Interpersonal Interaction
7. Fashion Trend Knowledge
8. Outgoing
9. Assertiveness
10. Adaptability/Flexibility & Stress Tolerance
11. Poise & Ambition
12. Multi-Tasking
13. Applied Learning
14. Promoting Diversity & Inclusion
15. Work Ethic
16. Omni Channel Services

Additional Information

What You’ll Get:

• As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you!
• Quarterly Sales Incentive Bonus
• Merchandise Discount
• Flexible Schedule
• Opportunities for Career Advancement
• Opportunity to Become a Brand Affiliate
• Training and Development
• A Global Team of People Who'll Celebrate you for Being YOU

The starting rate for this position is $19.25 per hour (i.e., the recruiting pay range for this position is $19.25 - $19.25 per hour). The starting rate and range may be modified in the future.

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Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer