Key Lead - Solano Town Center, Hollister

Abercrombie & Fitch Co.; Fairfield (CA); Hybrid; USD 26,000 - 30,000; Part time

Benefits offered by this job

Sales Bonus

Merch Discount

Career Growth

Brand Affiliate

Training & Development

Global Team

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to ensure customers receive a quality in-store experience. As Floor Supervisor, you’ll coach Brand Reps and Stock Associates and help drive daily sales and store performance.

The role involves opening/closing routines, POS operation, and maintaining visual displays while protecting store assets and applying brand standards. Weekend availability is required; part-time schedule with peak periods applies.

Qualifications

• Demonstrates strong customer focus and service mindset.
• Strong communication and interpersonal skills for coaching teammates.
• Ability to balance multiple tasks and stay detail-oriented.
• Shows initiative, adaptability and energy in a fast-paced retail environment.
• Comfort with learning and applying brand knowledge and fashion trends.

Responsibilities

• Provide opening and closing routines.
• Operate register and POS systems.
• Fulfill OMNI Channel orders and drive sales.
• Build and maintain visual displays and product knowledge.
• Analyze reports to inform decisions and protect store assets.
• Represent Abercrombie & Fitch Co. values and culture.

Skills

Customer focus

Communication skills

Interpersonal skills

Assertiveness

Adaptability

Education

High School Diploma or GED

Job description

Job Description

The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.

What You’ll Do

Perform Opening and Closing Routines. Operate Register/Point of Sale systems. Fulfill OMNI Channel Orders. Demonstrate Product Knowledge, Brand Awareness, while driving sales. Build and maintain Visual Displays. Analyze reporting to inform decision making. Protect Store Assets & perform Inventory Control. Represent the Brand and Exemplify Company Culture and Values.

Work Schedule Requirements

Schedule will vary weekly, but you should expect to work at least 12-16 hours per week. Required availability on Saturdays and Sundays as well as certain holidays. In addition, during peak timeframes, hours will increase to support the needs of the business.

What it Takes

• High School Diploma/ G.E.D. preferred, or equivalent
• 1 year of retail experience is preferred
• Retail supervisory / management experience is not required
• Experience in leading groups or teams is preferred
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

What You’ll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly - with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:

• Quarterly Sales Incentive Bonus
• Merchandise Discount
• Opportunities for Career Advancement
• Opportunity to Become a Brand Affiliate
• Training and Development
• A Global Team of People Who'll Celebrate you for Being YOU

Company Description

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.

Learn more about A&F Co. by visiting our corporate website here.

See what its like to #WorkAtANF - Follow us on Instagram @LifeAtANF

The starting rate for this position is $19.70 per hour. (i.e., the recruiting pay range for this position is $19.70-$19.70 per hour). The starting rate and range may be modified in the future.

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.

Join us as we team up around the globe and grow to a $5+ billion family of brands - powered by purpose and the belief that we are all leaders. Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.