Hollister Co. - Assistant Manager, Wyoming Valley

Abercrombie & Fitch Co.; Nanticoke (Luzerne County); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player seeks an Assistant Manager to enhance customer experience and drive sales in a dynamic retail environment. This role combines business strategy, operations, and creativity, focusing on team development and inclusive culture. You'll oversee store operations, manage staffing, and ensure exceptional customer service while enjoying growth opportunities within the organization. Join a supportive team that values diversity and offers competitive benefits, including health insurance and paid time off. If you're a self-starter with a passion for fashion and customer engagement, this is the perfect opportunity for you.

Benefits

Quarterly Incentive Bonus

Paid Time Off

Volunteer Day

Merchandise Discount

Health Insurance (Medical, Dental, Vision)

Life and Disability Insurance

Employee Assistance Program

Paid Parental and Adoption Leave

401(K) with Company Match

Training and Career Growth Opportunities

Qualifications

• Bachelor's degree or supervisory experience in a customer-facing role.
• Strong problem-solving and communication skills are essential.

Responsibilities

• Drive sales through business analysis and customer service.
• Oversee daily store operations and staff training.

Skills

Problem-solving skills

Interpersonal skills

Communication skills

Team building skills

Adaptability

Fashion interest

Education

Bachelor's degree

One year of supervisory experience

Job description

Hollister Co. - Assistant Manager, Wyoming Valley

Position Type: Full-time

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister, and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores across North America, Europe, Asia, and the Middle East, as well as e-commerce sites like abercrombie.com, abercrombiekids.com, and hollisterco.com.

At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We are proud to offer equitable compensation and benefits, including flexibility, competitive Paid Time Off, education and engagement events, Associate Resource Groups, volunteer opportunities, and additional time off to give back to our communities.

The Assistant Manager role is multifaceted, merging business strategy, operations, creativity, and people management. Responsibilities include driving sales through business analysis and customer service, overseeing daily store operations, updating floorsets, styling, and product knowledge, as well as recruiting, training, and developing staff. The role emphasizes creating an inclusive environment for team and customers and offers growth opportunities within our store organization.

What You’ll Do

• Customer Experience
• Drive Sales
• OMNI Channel Fulfillment
• Store Presentation and Sales Floor Supervision
• Store & Stockroom Operations
• Staffing, Scheduling, and Payroll Management
• Training and Development
• Communication
• Asset Protection

What it Takes

• Bachelor’s degree or one year of supervisory experience in a customer-facing role
• Strong problem-solving skills
• Inclusion & Diversity Awareness
• Ability to thrive in a fast-paced environment
• Team building skills
• Self-starter attitude
• Interpersonal and communication skills
• Results-driven mindset
• Adaptability and flexibility
• Multi-tasking ability
• Fashion interest and knowledge

What You’ll Get

As an A&F Co. associate, you'll be eligible for various benefits including:

• Quarterly Incentive Bonus
• Paid Time Off
• Volunteer Day
• Merchandise Discount
• Health Insurance (Medical, Dental, Vision)
• Life and Disability Insurance
• Employee Assistance Program
• Paid Parental and Adoption Leave
• 401(K) with Company Match
• Training and Career Growth Opportunities
• Inclusive, supportive team culture

Follow us on Instagram @LIFEATANF to see what it’s like to #WORKATHCO. Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer.