Holistic Student Support Professional (PT)

Mohawk Valley Community College; City of Utica (NY); On-site; USD 21,593 - 30,754; Part time

Job summary

Mohawk Valley Community College in Utica, NY, is seeking a Holistic Student Support Professional (part-time) to provide essential support services to students. This role includes assisting with enrollment processes, triaging student issues, and providing effective referrals for support services.

Ideal candidates will hold a Bachelor’s degree and possess effective communication skills. The position offers flexibility with approximately 20 hours per week, typically scheduled from Monday to Friday.

Responsibilities

• Assists students with processes related to enrollment, registration, placement testing, and advisement.
• Triages student issues as related to enrollment and placement testing.
• Makes effective referrals for support services.

Skills

Effective communication skills (oral, written, computer)

Ability to multi-task

Ability to interact with diverse student population

Ability to adapt to a changing environment

Education

Bachelor’s degree

Job description

Holistic Student Support Professional (PT)

Location: Utica, NY
Job Type: Part-Time, 12-Month

Mohawk Valley Community College provides accessible, high-quality educational opportunities to meet the diverse needs of our students. We are the community’s college, committed to student success through partnerships, transfer and career pathways, and personal enrichment.

The College is looking for exceptional colleagues to join the MVCC community. We are currently seeking a Holistic Student Support Professional in our Holistic Student Support Center. The Holistic Student Support Professional provides professional support services to the Holistic Student Support area including the Help Desk, Testing Center, Onboarding New Students, and Holistic Student Support/Advisement.

Key Responsibilities

• Assists students with processes related to enrollment, registration, placement testing, and Holistic Student Support/advisement;
• Triages student issues as related to enrollment, registration, placement testing and holistic student support/advisement;
• Makes effective referrals for support services or other areas of the college;
• Aids areas of Holistic Student Support during peak periods of activity or staffing issue;
• Assists with the enrollment process delivery and sustainability for Holistic Student Support;
• Generates reports as requested;
• Other duties as required.

Work Schedule: Monday - Friday between the hours of 10:00am and 5:00pm. Weekly hours may vary based on departmental needs. Successful candidate must be flexible and able to accommodate occasional adjustments to their work schedule. Hours per week: approximately 20

Qualifications

• Bachelor’s degree
• Effective communication skills (oral, written, computer)
• Ability to multi-task and interact with diverse student population
• Ability to adapt to a changing environment

Additional Information

• Visa sponsorship is not available for this position. If you currently need sponsorship or will need it in the future to maintain employment authorization, you do not meet eligibility requirements.
• Offers of employment are contingent upon the successful completion of a background check.

We encourage applicants who meet the minimum qualifications and have transferable skills to apply. If you have related experience that may not align perfectly with the job description, we’d still like to hear from you.

To learn more about MVCC, our culture, and employee benefits, please visit: https://www.mvcc.edu/about/discover

Special Instructions to Applicants: Official academic transcripts required upon hire.

Salary: $19.00 per hour

For full consideration, apply by: 7/20/2026

Mohawk Valley Community College is an Afforemative Action,Equal Opportunity Employer deeply committed to a community of excellence, equity, and diversity. MVCC maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and global worldview. We value the many similarities and differences among individuals and groups. We are committed to preparing students to understand, live among, appreciate, and work in a world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, different abilities, sexual orientations and gender identities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or on the basis of disability.