Holistic Case Manager — Homeless Services & Advocacy

Illumination Health + Home; Cerritos (CA); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision

Life & LTD

Employee Assistance Program

Development Reimbursement

401K with Company Match

Vacation 10 days

Sick pay

PSFL eligibility

Job summary

Illumination Health + Home is seeking a Care Coordinator in California to provide site-based, client-facing case management within Care Management. You will identify, engage, assess, enroll, and advocate for intermittently housed clients and coordinate with medical and social support teams.

The role emphasizes non-clinical, holistic care, risk assessment, and navigation of healthcare systems. Schedule is Monday–Friday, 8:30am–5:00pm with hourly pay of $23–$26.

Qualifications

• Bachelor’s degree in social services, healthcare, or related field.
• Experience in homeless services, case management, and mental health support.
• Valid California driver's license to travel to multiple locations.
• Familiar with VI-SPDAT if applicable.
• Knowledge of resources in corresponding counties.

Responsibilities

• Provide comprehensive case management and develop individualized plans.
• Maintain accurate documentation in EMR/EHR and client databases.
• Coordinate with departments; attend weekly meetings and supervise as needed.
• Connect clients to healthcare, housing, and social resources.
• Perform crisis intervention as necessary.
• Manage caseload of up to 30-35 ECM members.
• Submit EOS reports and monthly tally sheets.
• Protect client confidentiality and coordinate with external agencies.

Skills

Case management

Client engagement

Crisis intervention

Documentation

Communication skills

Bilingual (English/Spanish)

Education

Bachelor’s degree in social services, healthcare, or related field

Tools

EHR/EMR systems

HMIS

Champ

Job description

Illumination Health + Home is seeking a Care Coordinator in California to provide site-based, client-facing case management within Care Management. You will identify, engage, assess, enroll, and advocate for intermittently housed clients and coordinate with medical and social support teams.

The role emphasizes non-clinical, holistic care, risk assessment, and navigation of healthcare systems. Schedule is Monday–Friday, 8:30am–5:00pm with hourly pay of $23–$26.