Care Coordinator: Homeless Services & Housing Support

Illumination Health + Home; Whittier (CA); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Medical Insurance

Dental and Vision Insurance

401K with Company Matching

Vacation PTO 10 days/year

Sick pay 6 days/year

Job summary

Illumination Health + Home seeks a Care Coordinator to support intermittently housed clients, coordinating medical, behavioral health, and social services. You will build strong client relationships to promote engagement in care and housing resources, while maintaining confidential records and documenting progress.

The role emphasizes non-clinical, evidence-based practices, requiring organization, advocacy, and collaboration with the Care Team to advance client goals.

Qualifications

• Bachelor’s degree in social services, healthcare, or related field, or equivalent experience.
• Experience in homeless services, case management, and mental health support.
• Valid California driver’s license to travel to multiple locations with clients.
• Knowledge of VI-SPDAT and resources in applicable counties.
• Bilingual in English and Spanish is preferred.

Responsibilities

• Provide comprehensive case management and develop individualized treatment plans.
• Maintain EMR/EHR documentation with SMART format and accurate records.
• Collaborate with departments to evaluate program effectiveness and adjust care plans.
• Connect clients to healthcare, housing, and social support resources.
• Perform crisis intervention as needed and manage confidentiality of records.

Skills

Case management

Communication skills

Bilingual English/Spanish

Education

Bachelor’s degree in social services, healthcare, or related field

Tools

EHR/EMR systems

Microsoft Office Suite

Job description

Illumination Health + Home seeks a Care Coordinator to support intermittently housed clients, coordinating medical, behavioral health, and social services. You will build strong client relationships to promote engagement in care and housing resources, while maintaining confidential records and documenting progress.

The role emphasizes non-clinical, evidence-based practices, requiring organization, advocacy, and collaboration with the Care Team to advance client goals.