Holiday Seasonal Sales Associate – Customer-Focused

Five Below; Bowling Green (OH); On-site; USD 12,000 - 18,000; Part time

Job summary

Five Below is seeking part-time Seasonal Sales Associates for the busy holiday season (October through January). The role emphasizes delivering outstanding customer service, keeping merchandise organized, restocking, and providing seamless checkout experiences at the register.

Candidates should be energetic, detail‑oriented, and capable of multi‑tasking in a fast-paced retail environment. The position requires at least 16 years old, flexible availability, and comfort with technology.

Qualifications

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology (such as computers, cash registers, hand-held and mobile devices).
• Good communicator with the ability to engage with customers.
• Able to handle customer interactions and potential issues/concerns courteously and professionally.
• Use basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge acquired through on- the-job training.

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Skills

Good communicator

Flexible schedule

Problem solving

Willing to learn

Technology confident

Education

Minimum age 16

Tools

Cash registers

Hand-held devices

Mobile devices

Computers

Job description

Five Below is seeking part-time Seasonal Sales Associates for the busy holiday season (October through January). The role emphasizes delivering outstanding customer service, keeping merchandise organized, restocking, and providing seamless checkout experiences at the register.

Candidates should be energetic, detail‑oriented, and capable of multi‑tasking in a fast-paced retail environment. The position requires at least 16 years old, flexible availability, and comfort with technology.