Holiday Sales Associate — Flexible Seasonal Role

Five Below, Inc.; Wilmington (NC); On-site; USD 15,000 - 18,000; Part time

Job summary

Five Below, Inc. is hiring a seasonal Sales Associate to join our holiday teams in Wilmington, NC. You will light up the sales floor with energetic service, help customers find products, restock merchandise, and ensure a smooth checkout experience at the register.

Ideal candidates are at least 16 years old with a flexible schedule, comfortable with technology, and eager to learn. You’ll thrive on teamwork, sales goals, and delivering a WOW customer experience during October through January.

Qualifications

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology (such as computers, cash registers, hand-held and mobile devices).
• Good communicator with the ability to engage with customers.
• Able to handle customer interactions and potential issues courteously and professionally.
• Use basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge acquired through on- the-job training.

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Share product knowledge, answer questions, direct to merchandise, and offer recommendations.
• Promote store events and promotions: Inform customers about current store events, promotions, and activities to drive sales.
• Resolve customer concerns: Address issues and offer alternatives, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Inform management about restocking, service requirements, and customer feedback promptly.
• Support team and company goals: Collaborate with the team to achieve store objectives and create a positive work environment.

Skills

Customer service

Communication

Technology literacy

Flexibility

On-the-job learning

Problem solving

Job description

Five Below, Inc. is hiring a seasonal Sales Associate to join our holiday teams in Wilmington, NC. You will light up the sales floor with energetic service, help customers find products, restock merchandise, and ensure a smooth checkout experience at the register.

Ideal candidates are at least 16 years old with a flexible schedule, comfortable with technology, and eager to learn. You’ll thrive on teamwork, sales goals, and delivering a WOW customer experience during October through January.