Seasonal Retail Sales Associate — Flexible Hours

Five Below, Inc.; Machesney Park (IL); On-site; USD 17,000 - 24,000; Part time

Job summary

Five Below is hiring Seasonal Sales Associates to support our busy holiday season from October through January. This on-site role focuses on delivering outstanding customer service, keeping merchandise stocked, and ensuring a seamless checkout experience at the register.

Candidates should be 16 years or older, flexible, tech-friendly, and capable of engaging customers with strong communication and problem-solving skills.

Qualifications

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology (computers, cash registers, handheld and mobile devices).
• Good communicator with the ability to engage with customers.
• Able to handle customer interactions courteously and professionally.
• Use basic information-gathering skills to solve problems.
• Able to learn procedural knowledge acquired through on-the-job training.

Responsibilities

• Greet and assist customers promptly.
• Understand and meet customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations.
• Promote store events and promotions to enhance the shopping experience and drive sales.
• Resolve customer concerns, offering alternative solutions and aiming for exchanges when possible.
• Communicate needs to management about restocking, service requirements, and customer feedback.
• Support team and company goals, contributing to a positive and productive work environment.
• Additional responsibilities will be determined by the Store Manager.

Skills

Customer service

Cash handling

Communication

Tech-savvy

Problem solving

On-the-job training

Job description

Five Below is hiring Seasonal Sales Associates to support our busy holiday season from October through January. This on-site role focuses on delivering outstanding customer service, keeping merchandise stocked, and ensuring a seamless checkout experience at the register.

Candidates should be 16 years or older, flexible, tech-friendly, and capable of engaging customers with strong communication and problem-solving skills.