Holiday Sales Associate — Flexible Schedule, Fast-Paced Fun

Five Below; Phoenix (AZ); On-site; USD 17,000 - 25,000; Part time

Job summary

Five Below is hiring for a part-time Seasonal Sales Associate to deliver outstanding customer service during the holiday season. You will help customers, answer questions, and promote events while keeping merchandise organized and the floor well-stocked.

The role emphasizes friendly communication, problem solving, quick checkout, and teamwork to meet store goals. Training on procedures and systems will be provided as part of the position.

Qualifications

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology (such as computers, cash registers, hand-held and mobile devices).
• Good communicator with the ability to engage with customers.
• Able to handle customer interactions and potential issues/concerns courteously and professionally.
• Use basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge acquired through on-the-job training.

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Share product knowledge, answer questions, direct to merchandise, and offer recommendations.
• Promote store events and promotions: Inform customers about events, promotions, and activities to drive sales.
• Resolve customer concerns: Address issues and offer alternatives to turn returns into exchanges when possible.
• Communicate needs to management: Inform management about restocking, service requirements, and feedback.
• Support team and company goals: Collaborate with the team to achieve store objectives and a positive work environment.

Skills

Customer service

People skills

Cash register operation

Communication

Customer courtesy

On-the-job learning

Tech savviness

Job description

Five Below is hiring for a part-time Seasonal Sales Associate to deliver outstanding customer service during the holiday season. You will help customers, answer questions, and promote events while keeping merchandise organized and the floor well-stocked.

The role emphasizes friendly communication, problem solving, quick checkout, and teamwork to meet store goals. Training on procedures and systems will be provided as part of the position.