Holiday Sales Associate — Flexible Schedule & Fast-Paced Fun

Five Below; Pasadena (TX); On-site; USD 13,000 - 18,000; Part time

Job summary

Five Below is hiring part-time Seasonal Sales Associates for the holiday season (October through January). The role centers on delivering outstanding customer service, keeping merchandise organized, and ensuring a seamless checkout experience.

You’ll greet customers, answer questions, and promote events and promotions to drive sales. The position requires a flexible schedule, willingness to learn technology, and strong communication with customers and team members.

Qualifications

• At least 16 years old.
• Flexible schedule including day, evening, weekends; overnight shifts and travel as required.
• Comfortable with or willing to learn technology such as computers, cash registers, hand-held and mobile devices.
• Good communicator with the ability to engage with customers.
• Able to handle customer interactions and potential issues courteously and professionally.
• Ability to learn procedural knowledge acquired through on-the-job training.

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations. Engage in suggestive selling while staying informed on product availability.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Skills

Customer service

Sales skills

Communication

Tech literacy

Tools

Cash registers

Hand-held devices

Mobile devices

Computers

Job description

Five Below is hiring part-time Seasonal Sales Associates for the holiday season (October through January). The role centers on delivering outstanding customer service, keeping merchandise organized, and ensuring a seamless checkout experience.

You’ll greet customers, answer questions, and promote events and promotions to drive sales. The position requires a flexible schedule, willingness to learn technology, and strong communication with customers and team members.