Holiday Retail Team Lead: Magic Moments & Guest Experience

Cherry Hill Programs Inc.; Beavercreek (OH); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Same day pay options

Employee Referral Program

Exclusive Holiday Perks for You & Your

One free visit with Santa for friends

10 photo prints

10 free holiday cards from Shutterfly

A personalized digital message from a

3 free months of access to Pixie Post

Job summary

Cherry Hill Programs Inc. in Beavercreek, OH is seeking a Seasonal Holiday Retail Assistant Manager at The Mall at Fairfield Commons.

You'll work with the Local Manager to lead a team delivering great guest experiences during the holiday season, manage daily photo operations, and drive sales and service excellence. This role requires strong communication, ability to lead a team, flexible schedule including evenings and weekends, and attendance at pre-season training.

Qualifications

• Must be at least 18 years of age.
• Strong communication, organization, time management, and problem-solving skills.
• Must be comfortable in a cash handling/sales transaction position.
• Ability to lead a team, work independently, and make sound decisions.
• Availability to attend required pre-season training.
• Ability to work a flexible schedule, including evenings, weekends, holidays, and peak retail periods.
• Available to work a minimum of 20 hours a week or as needed.

Responsibilities

• Promote a positive, collaborative environment while upholding company values and policies.
• Support opening-day preparations, including hiring completion, inventory, equipment setup/testing, scheduling, training, and opening/closing procedures.
• Capture photos and help guests choose memorable souvenirs to take home.
• Photography experience not required.
• Resolve customer concerns and service issues to support a positive guest experience.
• Lead by example and reinforce procedures set by senior management.
• Troubleshoot technical issues and elevate to IT or Local Management as needed.
• Assist the Local Manager with inventory, scheduling, training, recruiting, and other administrative tasks.
• Perform other duties as assigned.

Skills

Leadership

Communication

Organization

Time management

Problem-solving

Cash handling

Sales experience

Education

High school diploma or equivalent

Job description

Cherry Hill Programs Inc. in Beavercreek, OH is seeking a Seasonal Holiday Retail Assistant Manager at The Mall at Fairfield Commons.

You'll work with the Local Manager to lead a team delivering great guest experiences during the holiday season, manage daily photo operations, and drive sales and service excellence. This role requires strong communication, ability to lead a team, flexible schedule including evenings and weekends, and attendance at pre-season training.