Holiday Retail Sales Associate - Part-Time

Five Below; Easton (MD); On-site; USD 21,000 - 25,000; Part time

Job summary

Five Below is hiring part-time seasonal sales associates for the holiday period. You’ll greet customers, answer questions, and guide purchases to ensure a seamless shopping experience. You’ll help keep shelves stocked, assist with promotions, and resolve issues to turn returns into exchanges when possible.

The role emphasizes friendly communication, attention to product knowledge, and teamwork. Training is provided, with a focus on delivering fast, friendly checkout service during a busy season.

Qualifications

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology (such as computers, cash registers, hand-held and mobile devices)
• Good communicator with the ability to engage with customers
• Able to handle customer interactions and potential issues courteously and professionally

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment

Skills

Customer service

Communication

Technology literacy

Multitasking

Tools

Cash registers

Job description

Five Below is hiring part-time seasonal sales associates for the holiday period. You’ll greet customers, answer questions, and guide purchases to ensure a seamless shopping experience. You’ll help keep shelves stocked, assist with promotions, and resolve issues to turn returns into exchanges when possible.

The role emphasizes friendly communication, attention to product knowledge, and teamwork. Training is provided, with a focus on delivering fast, friendly checkout service during a busy season.