Holiday Retail Sales Associate (Seasonal)

Five Below; Peoria (IL); On-site; USD 17,000 - 24,000; Part time

Job summary

Five Below is hiring part-time Seasonal Sales Associates for the holiday season from October through January. You will deliver outstanding customer service, maintain well-stocked floors, and ensure smooth checkout experiences at the register.

The role emphasizes assisting customers, engaging with them on product availability, and contributing to store events and promotions while supporting team goals. This is a temporary position with opportunities to learn and grow in a fast-paced retail

Qualifications

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology (such as computers, cash registers, hand-held and mobile devices).
• Good communicator with the ability to engage with customers.
• Able to handle customer interactions and potential issues/concerns courteously and professionally.
• Use basic information-gathering skills to solve problems.
• On-the-job training will teach procedural knowledge.

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations. Engage in suggestive selling while staying informed on product availability.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.
• This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs.

Skills

Customer service

Communication

Tech willingness

On-the-job learning

Info gathering

Customer engagement

Tools

Cash registers

Hand-held devices

Mobile devices

Job description

Five Below is hiring part-time Seasonal Sales Associates for the holiday season from October through January. You will deliver outstanding customer service, maintain well-stocked floors, and ensure smooth checkout experiences at the register.

The role emphasizes assisting customers, engaging with them on product availability, and contributing to store events and promotions while supporting team goals. This is a temporary position with opportunities to learn and grow in a fast-paced retail