Holiday Retail Sales Associate - Flexible Schedule

Five Below, Inc.; Raleigh (NC); On-site; USD 14,000 - 19,000; Part time

Job summary

Five Below, Inc. is seeking part-time Seasonal Sales Associates to join our busy holiday season. You will greet customers, assist with questions, and ensure shelves are stocked while delivering a seamless checkout experience.

Responsibilities include promoting promotions, handling customer concerns, and communicating needs to management, all while supporting team goals and maintaining a high-energy environment.

Qualifications

• Must be at least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology (such as computers, cash registers, handheld and mobile devices).
• Good communicator with the ability to engage with customers.
• Able to handle customer interactions and potential issues/concerns courteously and professionally.
• Use basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge acquired through on-the-job training.

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Skills

Customer service

Flexible schedule

Technology literacy

Communication

Problem-solving

On-the-job training

Job description

Five Below, Inc. is seeking part-time Seasonal Sales Associates to join our busy holiday season. You will greet customers, assist with questions, and ensure shelves are stocked while delivering a seamless checkout experience.

Responsibilities include promoting promotions, handling customer concerns, and communicating needs to management, all while supporting team goals and maintaining a high-energy environment.