Holiday Retail Pro — Seasonal Sales Associate

Five Below, Inc.; Stoneham (MA); On-site; USD 18,000 - 25,000; Part time

Job summary

Five Below, Inc. in Massachusetts is seeking part-time Seasonal Sales Associates for the busy holiday period. You will deliver outstanding customer service, keep merchandise organized, stock the floor, and provide seamless checkout experiences at the register.

The role requires flexibility, strong communication, and a positive attitude. Applicants must be 16+, comfortable with technology, and willing to learn. Pay starts at $15.50 per hour, with a dynamic, fast-paced work environment.

Qualifications

• Gives excellent customer service and engages with customers effectively.
• Strong communication skills for interacting with customers and team members.
• Comfortable with technology such as computers and handheld devices.
• Ability to work a flexible schedule, including peak holiday periods.
• Ability to handle customer issues professionally and offer solutions.
• Willingness to learn store procedures and on-the-job training.

Responsibilities

• Greet and assist customers promptly and professionally.
• Understand customer needs and suggest products or alternatives.
• Promote store events and promotions to drive sales.
• Resolve concerns and try to convert returns into exchanges when possible.
• Communicate restocking needs and feedback to management in a timely manner.
• Collaborate with team to achieve store objectives and maintain a positive environment.
• Adhere to store policies and adapt to additional duties as assigned.

Skills

Customer service

Communication skills

Tech savvy

Flexibility

Conflict resolution

Problem solving

Tools

Cash registers

POS hardware

Job description

Five Below, Inc. in Massachusetts is seeking part-time Seasonal Sales Associates for the busy holiday period. You will deliver outstanding customer service, keep merchandise organized, stock the floor, and provide seamless checkout experiences at the register.

The role requires flexibility, strong communication, and a positive attitude. Applicants must be 16+, comfortable with technology, and willing to learn. Pay starts at $15.50 per hour, with a dynamic, fast-paced work environment.