Holiday Sales Pro: Fast-Paced & Flexible Hours

Five Below Inc; West Springfield (MA); On-site; USD 18,000 - 23,000; Part time

Job summary

Five Below is seeking part-time Seasonal Sales Associates for the busy holiday season (October through January) in West Springfield, MA. Candidates should deliver outstanding customer service, keep merchandise organized, and ensure the sales floor is well-stocked as you process seamless checkouts at the register.

Eligible applicants are at least 16 years old, must be able to work a flexible schedule, and should be comfortable with technology.

Qualifications

• Available to work a flexible schedule.
• Comfortable with or willing to learn technology (such as computers, cash registers, hand-held and mobile devices).
• Good communicator with the ability to engage with customers.
• Use basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge acquired through on-the-job training.

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Skills

Flexible schedule

Tech literacy

Customer communication

Problem solving

On-the-job training

Job description

Five Below is seeking part-time Seasonal Sales Associates for the busy holiday season (October through January) in West Springfield, MA. Candidates should deliver outstanding customer service, keep merchandise organized, and ensure the sales floor is well-stocked as you process seamless checkouts at the register.

Eligible applicants are at least 16 years old, must be able to work a flexible schedule, and should be comfortable with technology.