Holiday Retail Experience Lead

Cherry Hill Programs; Tempe (AZ); On-site; USD 2,204,000 - 3,031,000; Part time

Benefits offered by this job

Same day pay options

Employee referral program

Exclusive holiday perks for you & your

Family visits with Santa

Job summary

Cherry Hill Programs is seeking a Seasonal Holiday Retail Manager in Arizona Mills to lead a team delivering magic moments during the holiday season. You’ll oversee photo operations, drive sales and service excellence, and ensure memorable Santa visits and guest experiences.

The role emphasizes staffing, coaching, and daily operations at a high-energy, seasonal environment with opportunities for future seasons and growth within the company’s souvenir photography division.

Qualifications

• Must be at least 18 years old.
• Strong communication, organization, time management and problem-solving skills.
• Ability to lead a team, work independently, and make sound decisions.
• Availability to attend required pre-season training.
• Ability to work a flexible schedule including evenings, weekends, holidays, and peak retail periods.
• Ability to lift and carry equipment up to 10–25 pounds and stand for prolonged periods.

Responsibilities

• Foster a positive, team-focused work environment.
• Create schedules and ensure proper staffing coverage.
• Recruit, hire, train, and onboard team members.
• Oversee daily operations and site performance.
• Respond promptly to business calls and emails.
• Drive sales, cash handling compliance, and team performance; verify and submit daily deposits.
• Coach team members to deliver exceptional guest service.
• Build relationships with venue partners and vendors.
• Partner with host venues to support efficient operations.
• Resolve guest concerns and ensure positive experiences.
• Manage seasonal setup, breakdown, and equipment security.
• Perform additional duties as assigned.

Skills

Leadership

Communication

Organization

Time management

Problem solving

Flexibility

Scheduling

Team coaching

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Cherry Hill Programs is seeking a Seasonal Holiday Retail Manager in Arizona Mills to lead a team delivering magic moments during the holiday season. You’ll oversee photo operations, drive sales and service excellence, and ensure memorable Santa visits and guest experiences.

The role emphasizes staffing, coaching, and daily operations at a high-energy, seasonal environment with opportunities for future seasons and growth within the company’s souvenir photography division.