Holiday Retail Associate — Flexible Schedule

Five Below; Topsham (ME); On-site; USD 21,000 - 22,000; Part time

Job summary

Five Below in Topsham, ME is seeking part-time Seasonal Sales Associates to be at the heart of the action during our busy holiday season. You will greet customers, assist with merchandise, and process checkout with a positive, energetic attitude.

The role emphasizes strong customer service, clear communication, and teamwork. Starting pay is $15.10 per hour with opportunities to develop product knowledge and learn on the job in a fast-paced retail environment.

Qualifications

• At least 16 years old
• Available to work a flexible schedule
• Comfortable with or willing to learn technology (such as computers, cash registers, handheld and mobile devices)
• Good communicator with the ability to engage with customers
• Able to handle customer interactions and potential issues politely and professionally
• Ability to learn procedural knowledge acquired through on-the-job training

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Skills

Customer service

Communication skills

Flexible schedule

Tech-savvy

Attention to detail

Teamwork

Job description

Five Below in Topsham, ME is seeking part-time Seasonal Sales Associates to be at the heart of the action during our busy holiday season. You will greet customers, assist with merchandise, and process checkout with a positive, energetic attitude.

The role emphasizes strong customer service, clear communication, and teamwork. Starting pay is $15.10 per hour with opportunities to develop product knowledge and learn on the job in a fast-paced retail environment.