Holiday Retail Assistant Manager — Flexible Hours

Cherry Hill Programs; Bloomington (IL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Build leadership experience

Flexible scheduling

Same-day pay options

Referral program

Job summary

Cherry Hill Programs is seeking a Seasonal Holiday Retail Assistant Manager at Miller Hill Mall to oversee daily operations and guest experiences during the busy holiday season. You will work closely with the Local Manager to lead a seasonal team, ensure high-quality photo experiences, manage scheduling, and drive sales and service excellence.

This role emphasizes guest satisfaction, teamwork, and operational readiness.

Qualifications

• Must be at least 18 years of age.
• Strong communication, organization, time management, and problem-solving skills.
• Must be comfortable in a cash handling/ sales transaction position.
• Ability to lead a team, work independently, and make sound decisions.
• Availability to attend required pre-season training.
• Ability to work a flexible schedule, including evenings, weekends, holidays, and peak retail periods.
• Available to work a minimum of 20 hours a week or as needed.
• Ability to lift and carry equipment up to 10-25 pounds and stand for prolonged periods of time.
• Nice to Haves: previous leadership or management experience in retail, hospitality, customer service, or a similar environment.

Responsibilities

• Promote a positive, collaborative environment while upholding company values and policies.
• Support opening-day preparations, including hiring completion, inventory, equipment setup/testing, scheduling, training, and opening/closing procedures.
• Capture photos and help guests choose memorable souvenirs to take home.
• Photography experience not required.
• Resolve customer concerns and service issues to support a positive guest experience.
• Lead by example and reinforce procedures set by senior management.
• Troubleshoot technical issues and escalate to IT or Local Management as needed.
• Assist the Local Manager with inventory, scheduling, training, recruiting, and other administrative tasks.
• Perform other duties as assigned.

Skills

Leadership

Communication

Cash handling

Teamwork

Problem-solving

Education

High school diploma or equivalent

Job description

Cherry Hill Programs is seeking a Seasonal Holiday Retail Assistant Manager at Miller Hill Mall to oversee daily operations and guest experiences during the busy holiday season. You will work closely with the Local Manager to lead a seasonal team, ensure high-quality photo experiences, manage scheduling, and drive sales and service excellence.

This role emphasizes guest satisfaction, teamwork, and operational readiness.