Holiday Photo Shift Lead — Flexible Hours | Guest Experience

Cherry Hill Programs; Marlborough (MA); On-site; USD 25,000 - 33,000; Part time

Job summary

Cherry Hill Programs is seeking a Shift Lead to oversee Santa photo sets, welcome families, assist with photos, and maintain smooth daily operations. You will bring warmth, energy, and leadership to each shift, helping create a joyful holiday experience for guests.

Responsibilities include opening/closing duties, leading by example, troubleshooting issues, training assistance, and handling photos and souvenirs for guests, while staying focused on safety and customer satisfaction.

Qualifications

• Must be at least 18 years old.
• Ability to lift/carry up to 50 pounds and stand for long periods.
• Flexibility to work peak retail hours (evenings, weekends, holidays).
• Retail or service industry experience preferred but not required.

Responsibilities

• Open and close duties at assigned venue.
• Lead by example and reinforce policies.
• Troubleshoot issues and escalate when needed.
• Assist with training and recruiting as needed.
• Take photos and provide memorable souvenirs to guests.
• Provide excellent guest service throughout the experience.

Skills

Positive attitude

Team player

Interpersonal skills

Communication skills

Cash handling

Tools

POS system

Photography equipment

Job description

Cherry Hill Programs is seeking a Shift Lead to oversee Santa photo sets, welcome families, assist with photos, and maintain smooth daily operations. You will bring warmth, energy, and leadership to each shift, helping create a joyful holiday experience for guests.

Responsibilities include opening/closing duties, leading by example, troubleshooting issues, training assistance, and handling photos and souvenirs for guests, while staying focused on safety and customer satisfaction.