Holiday Photo Experience Manager

Cherry Hill Programs, Inc; Charlotte (NC); On-site; USD 42,000 - 56,000; Full time

Job summary

Cherry Hill Programs, Inc. is seeking a Local Manager to lead a busy holiday photo operation, overseeing staff, scheduling, and guest services. You will drive sales, ensure smooth daily operations, and maintain high guest satisfaction with a focus on creating magical memories for families and children.

The role requires flexible scheduling including evenings and weekends, and involves coordinating with venue partners to deliver exceptional experiences across holiday seasons.

Qualifications

• Must be able to lead a team, work independently, and make sound decisions.
• Ability to create schedules and ensure proper staffing coverage.
• Strong communication, organization, and time management skills.
• Willingness to attend pre-season training and work a flexible schedule including evenings and holidays.

Responsibilities

• Foster a positive, team-focused work environment.
• Create schedules and ensure staffing coverage.
• Recruit, hire, train, and onboard team members.
• Oversee daily operations and site performance.
• Respond to business calls and emails promptly.
• Drive sales, ensure cash handling compliance and team performance.
• Coach team members to deliver exceptional guest service.
• Build relationships with venue partners and vendors.
• Partner with host venues to support efficient operations.
• Resolve guest concerns and ensure positive experiences.
• Manage seasonal setup and breakdown of equipment.

Skills

Leadership

Communication

Organization

Time management

Problem solving

Team coaching

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Cherry Hill Programs, Inc. is seeking a Local Manager to lead a busy holiday photo operation, overseeing staff, scheduling, and guest services. You will drive sales, ensure smooth daily operations, and maintain high guest satisfaction with a focus on creating magical memories for families and children.

The role requires flexible scheduling including evenings and weekends, and involves coordinating with venue partners to deliver exceptional experiences across holiday seasons.