Holiday Photo Experience Lead (Seasonal)

Cherry Hill Programs, Inc; Ann Arbor (MI); Presencial; USD 21.000 - 34.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Same day pay options

Employee Referral Program

Exclusive Holiday Perks for You & Your

One free visit with Santa for friends

3 free months of Pixie Post access

Descripción de la vacante

Cherry Hill Programs, Inc. at Briarwood Mall in Ann Arbor, MI seeks a Seasonal Holiday Retail Manager to lead the team delivering Santa visits and photo experiences. You’ll supervise daily photo operations, drive sales and service excellence, and ensure a memorable guest experience from start to finish.

You’ll recruit, train, and schedule staff, oversee operations, manage deposits, and partner with venues to maintain high standards and guest satisfaction throughout the holiday season.

Formación

• Must be at least 18 years old.
• Availability to work evenings, weekends, holidays and peak retail periods.
• Ability to lift and carry equipment up to 25 pounds and stand for extended periods.
• Experience in lead/management roles preferred in retail or guest-facing environments.

Responsabilidades

• Foster a positive, team-focused work environment.
• Create schedules and ensure proper staffing coverage.
• Recruit, hire, train, and onboard team members.
• Oversee daily operations and site performance.
• Respond promptly to business calls and emails.
• Drive sales, cash handling compliance, and team performance.
• Verify and submit daily deposits and financial paperwork.
• Coach team members to deliver exceptional guest service.
• Build relationships with venue partners and vendors.
• Partner with host venues to support efficient operations.
• Resolve guest concerns and ensure positive experiences.
• Manage seasonal setup and breakdown of equipment.

Conocimientos

Leadership

Team management

Customer service

Communication

Scheduling

Problem solving

Educación

High school diploma or equivalent

Herramientas

Microsoft Office

Descripción del empleo

Cherry Hill Programs, Inc. at Briarwood Mall in Ann Arbor, MI seeks a Seasonal Holiday Retail Manager to lead the team delivering Santa visits and photo experiences. You’ll supervise daily photo operations, drive sales and service excellence, and ensure a memorable guest experience from start to finish.

You’ll recruit, train, and schedule staff, oversee operations, manage deposits, and partner with venues to maintain high standards and guest satisfaction throughout the holiday season.