Holiday Luxury Sales Associate - Elite Client Experience

TUMI; Florida; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Sick time

Employee Discount

Employee Assistance Program (EAP)

Job summary

TUMI seeks a Holiday Sales Associate to join our luxury retail team in Florida. You will deliver an exceptional client experience, build lasting relationships, and drive sales through world-class service and product knowledge.

The role requires flexible scheduling, including nights, weekends, and holidays, and the ability to move and lift items as part of store operations. You will thrive in a fast-paced, entrepreneurial environment that rewards initiative, teamwork, and a passion for travel,

Qualifications

• Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment.
• Value a collaborative environment and have an openness to feedback.
• The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties.
• Have strong sales and client experience, preferably in the luxury market.
• Can demonstrate proven success in meeting sales goals and achieving KPI’s.
• Flexible availability to work nights, weekends, mornings, and holidays as needed.
• Have a strong sense of integrity and an ability to lead by example.

Responsibilities

• Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture.
• Take pride in work and strive for excellence.
• Take responsibility for performance.
• Emb ody the company culture of coaching through fostering Tumi elite and skill practicing continuously with store team and provide constructive feedback to team members.
• Demonstrate organizational core values.
• Demonstrate an openness to new ideas and concepts while quickly learning and applying to the job.
• Exercise strong verbal and written skills.
• Utilize active listening skills in order to seek understanding of others.
• Able to adjust communication to the intended audience.
• Demonstrate continuous dedication to ethical conduct in completion of job duties.
• Collaborate effectively with others.
• Openness to feedback from supervisors, peers and team.
• Ability to remain calm and deescalate situations.
• Manage personal timecards to ensure payroll accuracy.
• Complete all assigned tasks and meet deadlines.
• Adhere to all company policies and procedures.
• Ensure the store follows the visual guidelines and directives, inclusive of cleanliness standards.
• Ensure a consistent superior client experience.

Skills

Brand passion

Luxury retail experience

Sales achievement

Client service

Flexibility

Job description

TUMI seeks a Holiday Sales Associate to join our luxury retail team in Florida. You will deliver an exceptional client experience, build lasting relationships, and drive sales through world-class service and product knowledge.

The role requires flexible scheduling, including nights, weekends, and holidays, and the ability to move and lift items as part of store operations. You will thrive in a fast-paced, entrepreneurial environment that rewards initiative, teamwork, and a passion for travel,