Holiday Jewelry Sales & Guest Experience Pro

James Avery Artisan Jewelry; San Antonio (TX); On-site; USD 21,000 - 29,000; Full time

Job summary

James Avery Artisan Jewelry in San Antonio, TX is seeking a customer-focused associate to assist guests with selections and purchases. You will process sales, answer questions about products, and help ensure a smooth checkout experience.

Responsibilities include maintaining accurate POS data, presenting jewelry, and supporting daily store operations. Strong communication, organization, and teamwork are essential in a fast-paced retail environment.

Qualifications

• Must demonstrate strong guest service and communication abilities.
• Excellent organizational and time management skills.
• Ability to coordinate multiple tasks and priorities in a fast-paced environment.
• Strong problem-solving and quick learning of new systems or tools.

Responsibilities

• Greet guests and assist with selection and purchase of merchandise.
• Enter guest data and sales information into POS and obtain signatures.
• Present jewelry and assist in placing items in correct display areas after sale.
• Repair, polish, or solder jewelry when needed.
• Use GUESTS program during interactions on sales floor and with guest-owned jewelry.
• Provide knowledgeable product information and use in-store tools/training.
• Wrap and box sales for gift presentation.
• Aim to meet individual KPIs and contribute to store metrics.
• Support store management in achieving presentation standards and housekeeping.
• Attend required meetings and communicate clearly and effectively.

Skills

Guest service

Communication

Organizational skills

Time management

Multitasking

Problem solving

Attention to detail

Team player

Job description

James Avery Artisan Jewelry in San Antonio, TX is seeking a customer-focused associate to assist guests with selections and purchases. You will process sales, answer questions about products, and help ensure a smooth checkout experience.

Responsibilities include maintaining accurate POS data, presenting jewelry, and supporting daily store operations. Strong communication, organization, and teamwork are essential in a fast-paced retail environment.