Holiday Inn Oceanside/ Front Desk Agent - Part Time

Coastal Hospitality Associates; Virginia Beach (VA); On-site; USD 18,184 - 25,898; Part time

Benefits offered by this job

Paid Time Off and PTO Sell Back Program

Employee Referral

Company Matched 401K eligibility

Associate Travel Discounts

Free Parking

Job summary

Coastal Hospitality Associates is hiring a Part Time Front Desk Agent at Holiday Inn Oceanside in Virginia Beach. Responsibilities include efficient check-in/check-out, excellent communication with guests, and compliance with hotel standards.

The ideal candidate has previous front desk experience, great customer service skills, and the ability to work weekends and holidays. This role offers a flexible schedule with a starting salary of $16 per hour along with various employee benefits.

Qualifications

• 1-2 years of previous Front Desk Agent experience preferred.
• Possess good command of English for pleasant communication with guests.
• Ability to work weekends and holidays.

Responsibilities

• Check-in/check-out hotel guests courteously and efficiently.
• Greet customers with a friendly welcome.
• Process all payments according to hotel requirements.

Skills

Excellent communication skills

Leadership skills

Customer service orientation

Job description

Overview

Holiday Inn Oceanside Front Desk Agent - Part Time

We are hiring now for Part Time Front Desk positions. Cross training is available in other positions. Our team wouldn’t be complete without you — if you want to be part of our great team and want to work now, apply immediately!

What You Will Bring To This Role

The Part Time Front Desk Agent is responsible for the supervision of all aspects of the Front Desk functions, in accordance with hotel standards. He/She directs, implements and maintains a service and management philosophy which serves as a guide to respective staff. Bring your excellent communication skills, leadership skills, and a passion to serve others to apply for our Front Desk Agent role at the Holiday Inn Oceanside.

Responsibilities

• Check-in/check-out hotel guests courteously and efficiently.
• Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
• Greet customers immediately with a friendly and sincere warm welcome.
• Complete the registration process confirming pertinent information including number of guests and room rate.
• Make appropriate selection of rooms based on guest needs.
• Process all payments according to established hotel requirements.
• Anticipate guests’ needs, respond promptly and acknowledge all guests at all times.

How You Will Be Rewarded

In exchange for your talent, as a part-time associate you will be eligible for benefits that include:

• A chance to learn something new every day in a fun, friendly work environment!
• Paid Time Off and PTO Sell Back Program
• Employee Referral
• Company Matched 401K eligibility after 1000 hours worked
• Associate Travel Discounts per Brand Guidelines
• Free Parking

Minimum Qualifications

• 1-2 years of previous Front Desk Agent experience, preferred
• Possess a good command of the English language and the ability to clearly and pleasantly communicate with guests, both in-person and over the phone
• Previous cash handling experience
• Ability to work weekends and holidays
• A passion to deliver True Hospitality

This job description is not intended to provide a complete and comprehensive list of all job duties, requirements and responsibilities. Instead, it is provided as a general overview of the expectations for the position.

EOE M/F/Veteran/Disabled

Job Type – Part time with flexible scheduling

Salary from $16.00 per hour