HOLIDAY INN HOUMA - ROOM ATTENDANT

Expotel Hospitality; Houma (LA); On-site; USD 12,000 - 17,000; Full time

Job summary

HOLIDAY INN HOUMA is seeking a Room Attendant to maintain clean and attractive guestrooms and deliver attentive, courteous service to all guests. This full-time position requires flexible hours and the ability to stand for long shifts, with physical stamina to lift up to 50 pounds as needed.

Experience in hotels is preferred, and a high school diploma or equivalent is encouraged. You will follow hotel standards, maintain cleanliness of corridors and public areas, and assist with housekeeping

Qualifications

• Education & Experience: High School diploma or equivalent and/or experience in a hotel or related field preferred.

Responsibilities

• Approach all encounters with guests and employees in a friendly, service-oriented manner.
• Maintain regular attendance in compliance with Expotel Hospitality Service standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, including proper uniform and nametag.
• Comply with Expotel Hospitality Service standards and regulations to encourage safe and efficient hotel operations.
• Maintain a warm and friendly demeanor at all times.
• Attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
• Thoroughly clean guestrooms according to standards.
• Complete all pre-cleaning duties, including guest supplies, cleaning supplies, and linen for housekeeping cart setup.
• Remove all trash and dirty linen from guestrooms and hallways.
• Keep all hallways, public areas and closets clean, neat and vacuumed.
• Restock housekeeping cleaning cart for next day’s use.
• Replenish chemical bottles.
• Clean room with the door closed according to standards.
• Report missing items from room to Housekeeping Supervisor/Manager.
• Report maintenance repairs to Housekeeping Supervisor/Manager.
• Handle items for Lost and Found according to the standards.
• Attend meetings/training as required by management.
• Perform other duties as requested by management.

Skills

Clear communication

Fast decision making

Stress management

Problem solving

Numerical literacy

Active listening

Education

High School diploma or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

HOLIDAY INN HOUMA - ROOM ATTENDANT

FT Sunlife Only Houma, LA, US

4 days ago Requisition ID: 1196

Salary Range: $10.50 To $10.50 Hourly

HOLIDAY INN HOUMA , located at 1800 Martin Luther King Blvd. is now HIRING for a ROOM ATTENDANT.

JOB SUMMARY

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.

QUALIFICATION STANDARDS

Education & Experience:

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.

Physical Requirements:

• Flexible and long hours sometimes required.
• Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.

Mental Requirements:

• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high-pressure situations.
• Must be effective in handling problems in the workplace, including, preventing, identifying and solving problems as necessary.
• Must be able to work and understand financial information and data, and basic arithmetic functions.
• Must be effective at listening to, understanding, and clarifying the concerns and issues raised by coworkers and guests.

DUTIES & FUNCTIONS

• Approach all encounters with guests and employees in a friendly, service-oriented manner.
• Maintain regular attendance in compliance with Expotel Hospitality Service standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.
• Comply at all times with Expotel Hospitality Service standards and regulations to encourage safe and efficient hotel operations.
• Maintain a warm and friendly demeanor at all times.
• Employees must at all times attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
• Thoroughly clean guestrooms according to standards.
• Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
• Remove all trash and dirty linen from guestrooms and hallways.
• Keep all hallways, public areas and closets clean, neat and vacuumed (if applicable).
• Restock housekeeping cleaning cart for next day's use.
• Replenish chemical bottles.
• Clean room with the door closed according to standards, unless requested to do otherwise by the guest.
• Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
• Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
• Handle items for "Lost and Found" according to the standards.

Marginal:

• Attend meetings/training as required by management.
• Perform other duties as requested by management.