HOA Operations & Member Services Coordinator

Action Property Management; San Jose (CA); On-site; USD 33,000 - 44,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Training and development

Career growth

Job summary

Action Property Management seeks a Manager Assistant for our AXIS luxury association in San Jose. You will support the Manager with daily operations, coordinate resident services, and supervise onsite staff while ensuring accurate billing and vendor management.

Strong organizational and written communication are essential. You will handle scheduling, correspondence, and meeting prep, with occasional overtime.

Qualifications

• Must be over 18 years of age and pass a pre-employment background check and drug screening.
• High school diploma or GED required.
• Minimum of 2 years of office experience. HOA or residential property management, hotel, or related industry preferred.
• Excellent organizational, communication, and multitasking skills.
• Strong judgement, professionalism and customer service focus.
• Demonstrates confidentiality and diplomacy when handling challenging situations.
• Must be flexible and willing to work occasional overtime when needed.
• Strong writing skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and property management software.

Responsibilities

• Provide administrative support including correspondence, scheduling and meeting preparation.
• Draft and distribute agendas, notices, email blasts, reports and meeting minutes.
• Maintain vendor records, insurance documents, contacts, calendars and websites.
• Assist the assigned Manager with Action List items and updates.
• Maintain and process all Association invoices and coordinate with accounting for proper billing.
• Order and maintain supplies.
• Assist Management with training, supervising and scheduling the front desk staff.
• Provide front desk coverage during Front Desk staff’s absences or when required.

Skills

Administrative support

Organization

Communication

Multitasking

Customer service

Writing skills

Confidentiality

Diplomacy

Flexibility

Education

High school diploma or GED

Tools

Microsoft Office

Property management software

Job description

Action Property Management seeks a Manager Assistant for our AXIS luxury association in San Jose. You will support the Manager with daily operations, coordinate resident services, and supervise onsite staff while ensuring accurate billing and vendor management.

Strong organizational and written communication are essential. You will handle scheduling, correspondence, and meeting prep, with occasional overtime.